Jon Brenna

My wife and I bought a used CRV from Luther Kia of Bloomington in November 2024. All of the staff we worked with the day we bought it were pleasant and there was no pressure. Unfortunately, our experi Bloomington in November 2024. All of the staff we worked with the day we bought it were pleasant and there was no pressure. Unfortunately, our experience after that day has not gone well. On the way home from the dealership we noticed a howling noise at highway speeds that we didn’t notice during the test drive. We took the vehicle to our mechanic the following day and learned there was a wheel bearing that needed replacing and the U-joints were in poor condition, so the drive shaft also needed replacing. We called the dealership that same day to tell them what was found and to see what could be done. We spoke to the Used Car Sales Manager who blamed us for not noticing the issue during the test drive. One of his comments was, “What did you expect, you bought a car with 100k miles on it.” What we had expected was better customer service and the dealership to stand by their service and inspection of the vehicle prior to sale. Had we known we would need to invest $2000 of repairs into the car immediately after purchase, we would have looked at something else. The used car manager said we could bring the car back to the dealership to be looked at but they wouldn't fix anything they didn’t deem to be a safety issue. Since there was no guarantee we would get anything from the dealership if we brought it there, we had mechanic do the repairs instead. We then reached out to the general manager of the dealership expressing our disappointment with the used car manager and asked what could be done to resolve our issue. After some back and forth and his review of the invoice from our mechanic, he agreed to meet us halfway on the repair costs and said they would be sending us a check. That was in mid-December. It is now March and we still haven’t received any reimbursement. We have reached out to the general manager multiple times and he is not responding. This has been a poor experience that could have been handled so much better. We will not be buying from Luther again. More

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Friendly and knowledgeable. Accommodated my needs to make me feel more comfortable about my purchase. Accommodated my needs to make me feel more comfortable about my purchase. More

by mburns5115 Verified Customer Verified Customer

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All of the staff that I worked with were very personable, detailed, and answered all of my questions detailed, and answered all of my questions More

by JLSCHLISMANN Verified Customer Verified Customer

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The General Manager Dan Dingmann & his entire staff resolved an issue I had with my new car. They were very knowledgeable, professional & friendly throughout the process! I highly recommend them and resolved an issue I had with my new car. They were very knowledgeable, professional & friendly throughout the process! I highly recommend them and their dealership! More

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This is the place to go if you are looking for a new Kia or a great used car in the Twin Cities! I have been going to Luther Bloomington Kia now for over 8 years. Between myself, my wife, our son, daughter or a great used car in the Twin Cities! I have been going to Luther Bloomington Kia now for over 8 years. Between myself, my wife, our son, daughter in law, my niece and a couple clients we have purchased or leased 13 New Kia's! I have had the pleasure of working with Dave Ramy, Dan Dingmann, David Burns and Jon in sales on all of these deals. I could not have asked for better communication, trade in values for our existing cars or way we were treated by Dave Ramy and the dealership. I have the utmost respect for Dave Ramy as he has gone above and beyond to take care of us. As long as Dave Ramey and Dan Dingmann are running this dealership no one else will get our business! Thanks again Dave Ramy for what you have done for myself and our family! More

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Jon Brenna is the greatest car salesman in the United States. The Red Rocket is a phenomenal automobile. States. The Red Rocket is a phenomenal automobile. More

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Jon Brenna listened to what we wanted and delivered! Great experience from the moment we walked in. Jon and the rest of the team were quick and efficient. I will recommend all family and friends go see Great experience from the moment we walked in. Jon and the rest of the team were quick and efficient. I will recommend all family and friends go see him and the crew at Luther Kia. More

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Jon Brenna, again treated us with extreme professionalism, he is a very thorough individual, we enjoy how he treats my Wife and my self. He is very patient, covers all bases. He knew and unde professionalism, he is a very thorough individual, we enjoy how he treats my Wife and my self. He is very patient, covers all bases. He knew and understood what we wanted. He did everything he could to get us a great deal . More

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Jon was fantastic, he made the experience very easy and simple. I have had previous negative experiences at other dealerships but will definitely be returning to the bloomington location simple. I have had previous negative experiences at other dealerships but will definitely be returning to the bloomington location More

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I purchased a used car for my daughter. I worked with Jon he was very knowledgeable on the vehicle as he was the one who took the car in for trade. My daughter is very happy with it and I will do business w he was very knowledgeable on the vehicle as he was the one who took the car in for trade. My daughter is very happy with it and I will do business with Luther again. More

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