Dealership Experience
1 yr, 4 mos
Industry Experience
22 yrs, 10 mos
Specialties & Trainings
Senior Master Technician
Service Manager Ford Master Certified
4 Reviews
Write a Review4 Reviews of Jon Boyd
May 19, 2025
Horrible experience. I was dismissed and disrespected. I went with my husband to look at a particular truck. I told them once, and my husband told them multiple times tha I was dismissed and disrespected. I went with my husband to look at a particular truck. I told them once, and my husband told them multiple times that I was looking for a truck. That only my name would be on title and loan. They continued to dismiss me and wouldn't even acknowledge me. This was from our sales guy, Chris Cantrell, the sales manager, and the finance guy. I loved the truck, so I proceeded. Brought it home on Saturday, May 10th. Left it at home Sunday while out with family for Mother's Day. Monday driving to work, it went into limp mode. Multiple sensor lights popped up. I contacted the dealership. They acted concerned, up until I realized that at bare minimum, throttle body needs replaced as well as some sensors. Dealership hardly will respond. Go somewhere else, this place is not worth it and the people are ridiculous. More
Other Employees Tagged: Chris Cantrell
September 25, 2024
Worst experience ever. Fowler Ford's service department and technicians are complete idiots and crooks. Drove my car to the dealership and they had it for weeks replace the Fowler Ford's service department and technicians are complete idiots and crooks. Drove my car to the dealership and they had it for weeks replace the TCM under warranty and a shift actuator that I paid for which they tried to charge me over 160 bucks to replace which was only four bolts and one plug just for me to have to tow my car home and upon further inspection they broke the connectors going to the TCM so they were barely hanging on and when they fell out and I plugged them back in now I have no communication to my TCM. So thank you very much Fowler Ford you pieces of crap. We'll be taking my car back to aamco from now on. Had work done there twice and never had a single problem. So much for Ford mechanics actually knowing how to work on freaking Fords. More
Other Employees Tagged: Ben Pasha , Whoever the transmission tech is that worked on my car
August 27, 2024
I’ve been using Fowler Ford for approximately 5 years and have had no complaints. I recently took my vehicle in for Sync update and the screen went black but after talking with Jon in the service department, have had no complaints. I recently took my vehicle in for Sync update and the screen went black but after talking with Jon in the service department, they picked up my vehicle from home and had it repaired the same day. I’m very pleased with how they treated me as a valued customer and took care of me. I will continue to use Fowler Ford. Thank you! More
Other Employees Tagged: Ben Pasha
July 25, 2024
We had a quick, painless, and pressure free buying experience! We didn’t come in planning to buy, but we found a good deal that we couldn’t pass up. experience! We didn’t come in planning to buy, but we found a good deal that we couldn’t pass up. More
Other Employees Tagged: Ben Pasha , Troy Lancaster, Jay Macaruso, Paul Pfeifer


