Jolie Carroll
Jolie Carroll at Germain Mazda West

Jolie Carroll

Service Writer

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Jolie Carroll

May 29, 2025

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Employee Rating

Very pleasant experience getting service at Germain Mazda West, wonderful facility and people. They have always taken great care of our Mazda and us. More

by Chautauqua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

Germain Mazda West responded

Thank you for sharing your positive experience with Germain Mazda West! We're delighted to hear that our team and facility have consistently taken great care of both you and your Mazda. We look forward to serving you again in the future!

May 28, 2025

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Employee Rating

Warranty issue handled professionally and efficiently. Loaner vehicle provided, part was replaced same day. No issues since. . More

by DETWILERJERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyra Kanicki, Ron Pineda

May 28, 2025

Germain Mazda West responded

We're glad to hear that your warranty issue was resolved smoothly and efficiently at Germain Mazda West. It's great to know the loaner vehicle helped make things convenient for you, and we're pleased everything is running well now!

May 08, 2025

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Everything went fine in my first visit to your service facility. Appreciated being able to get an appointment with short notice. Service was done as requested. More

by PAULHINDERS
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo

May 08, 2025

Germain Mazda West responded

We're delighted to hear that your first visit went smoothly and you appreciated the quick appointment at Germain Mazda West. Thank you for choosing us, and we look forward to assisting with any future needs!

May 07, 2025

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Employee Rating

They were very polite and friendly from the beginning; they took my car and serviced it very quickly (including adding a part I wanted added in). The lounge area was comfortable to sit in and I read and More

by STEWARTSTEMPLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

May 08, 2025

Germain Mazda West responded

Thank you for sharing your experience with Germain Mazda West! We're delighted to hear that our team provided quick and friendly service, making the process convenient for you. We appreciate your feedback and look forward to serving you again in the future!

May 07, 2025

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Employee Rating

Thank you for your very kind and punctual response. In addition, the service I needed was communicated to me by text and video, so it was easy to understand. More

by takayama.shouhei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo

May 08, 2025

Germain Mazda West responded

Takayama, we're delighted to hear that our communication methods made your experience at Germain Mazda West easy and clear. Thank you for the positive feedback!

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