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Jolie Carroll
Jolie Carroll at Germain Mazda West

Jolie Carroll

Service Writer

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Jolie Carroll

July 01, 2025

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Employee Rating

Easy to schedule appointments. Excellent customer service, with prompt and timely service upon arrival. Very comfortable waiting area. More

by SCLEVENGE
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo

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Jul 02, 2025

Germain Mazda West responded

Thank you for sharing your experience! We're delighted to hear that our team at Germain Mazda West provided excellent customer service and a comfortable waiting area. We look forward to serving you again in the future!

July 01, 2025

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Employee Rating

Great environment. Very satisfied with the service I have received at this point. Look forward to future experiences. More

by JLSHAH2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skyler Pollock, Efrain Hidalgo, Ron Pineda

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Jul 02, 2025

Germain Mazda West responded

Thank you for the positive feedback! We're happy to hear you're satisfied with your experience at Germain Mazda West. We look forward to serving you again in the future!

June 29, 2025

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Clean efficient courteous and services my car in a timely manner and provided great customer service More

by THOMAS.LAPRISE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel, Conor O'Leary, Kyra Kanicki, Skyler Pollock, Philip Ramirez, Ron Pineda

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Jul 02, 2025

Germain Mazda West responded

Thanks for sharing your stellar experience with our team at Germain Mazda West! Safe travels, Thomas!

June 28, 2025

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Employee Rating

Very warm welcome and accommodating me as well. They offered free snacks and coffee while waiting for the service maintence done. Good Job! More

by JDEELANDERO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo

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Jul 01, 2025

Germain Mazda West responded

We're delighted to hear you felt welcomed and enjoyed the amenities at Germain Mazda West. Thanks for sharing your experience with us!

June 28, 2025

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Employee Rating

They were friendly and fast . I will recommend some friends to try Mazda. It’s my first time using Mazda More

by DBAICHAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyra Kanicki, Efrain Hidalgo

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Jul 01, 2025

Germain Mazda West responded

We're thrilled to hear that your first experience with Germain Mazda West was a positive one! Thank you for recommending us to your friends. Enjoy the ride!

June 26, 2025

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Employee Rating

The service was a good price and well done. The waiting area made me feel pampered More

by SUEKAYALATTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel, Conor O'Leary, Kyra Kanicki, Skyler Pollock, Philip Ramirez, Ron Pineda

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Jun 26, 2025

Germain Mazda West responded

Thanks so much for the 5-star review of Germain Mazda West!

June 24, 2025

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Employee Rating

No problem with drop off and use of loaner car. Went smoothly on about my day. More

by AVR92434
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

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Jun 24, 2025

Germain Mazda West responded

Thank you for your confidence in Germain Mazda West! We appreciate your business.

June 20, 2025

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Employee Rating

Nice friendly atmosphere. The representative was nice and attentive to my needs. I would recommend this dealership More

by kenneth.voris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo

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Jun 23, 2025

Germain Mazda West responded

Thank you for recommending Germain Mazda West! We're happy to hear that our team provided a friendly and attentive experience. We look forward to serving you in the future!

June 20, 2025

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Employee Rating

Excellent service from greeting to leaving. Jo was professional in every way. Zoom zoom! Super waiting area, too. More

by schwartz1949
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

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Jun 20, 2025

Germain Mazda West responded

We're happy to hear that Jo and the Germain Mazda West team provided excellent service! Thanks for highlighting our waiting area as well. Enjoy your ride!

June 15, 2025

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Employee Rating

Bought my 2024 CX-50 here and the experience afterwards has been awesome. They really take care of their customers. More

by flygon1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyra Kanicki, Ron Pineda

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Jun 16, 2025

Germain Mazda West responded

We're delighted to hear that your experience with Germain Mazda West has been awesome and that you're enjoying your 2024 Mazda CX-50! Our team is committed to taking great care of our customers, so thank you for the kind words.

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