Jolene Piper
CFO and GM Fixed Operations
Laird Noller Ford Topeka
2245 SW Topeka Blvd
Topeka, KS 66611
8 Reviews
Write a Review8 Reviews of Jolene Piper
March 13, 2019
Great service department The entire organization has been great to work with. Very knowledgeable on every aspect. I would be pleased to recommend Laird Noller to anyone that I The entire organization has been great to work with. Very knowledgeable on every aspect. I would be pleased to recommend Laird Noller to anyone that I am affiliated with. More
Other Employees Tagged: Glendon Wilhelm, Steven May , Terry Allen, Douglas Duffy, Joe Noller, Aaron Rowe, Wayne Stallbaumer, Griffith Swank
February 06, 2019
Perfectly pleasant in every way the staff took care of everything i needed. i even got extra help from Jon Frederick. delightful experience. no problems with anything and will def the staff took care of everything i needed. i even got extra help from Jon Frederick. delightful experience. no problems with anything and will definitely go back. More
Other Employees Tagged: Jon Frederick
January 16, 2019
Friendly reliable service Appreciate the courtesy, service and adjustments made for picking me up. Having options is always a plus. I have confidence in staff and their advice. Appreciate the courtesy, service and adjustments made for picking me up. Having options is always a plus. I have confidence in staff and their advice. More
Other Employees Tagged: Rick Vandonge, Sierra Weber
November 28, 2018
No comments at this time Didn't like that I was charged for a comp service that I could get because your online appointment schedule wasn't working and was charged for the com Didn't like that I was charged for a comp service that I could get because your online appointment schedule wasn't working and was charged for the comp service. Have never been charged that much for an oil change. Plus wasn't given quote for tires when I 1st asked. Had to come back after paying to get quite More
Other Employees Tagged: Steven May , Rick Vandonge
November 06, 2018
Very good Was a a very good experience . Really easy to make a deal. Great selection and Ryan was helpful in making this deal happen. Griff real knows fords. Was a a very good experience . Really easy to make a deal. Great selection and Ryan was helpful in making this deal happen. Griff real knows fords. More
Other Employees Tagged: Steven May , Ryan Moranz, Griffith Swank, Gary Williams
October 11, 2018
Great Service and Sales Service personnel are very knowledgeable and they get the job taken care of the first time and in a timely manner. Sales staff is great to work with. Service personnel are very knowledgeable and they get the job taken care of the first time and in a timely manner. Sales staff is great to work with. More
Other Employees Tagged: Morgan Franklin, Steven May , Terry Allen, Douglas Duffy, Joe Noller, Wayne Stallbaumer
October 01, 2018
Terrible customer service I had a recall that needed a quick fix and was told to bring my car in early in the morning. I walked into the service office and four guys were worki I had a recall that needed a quick fix and was told to bring my car in early in the morning. I walked into the service office and four guys were working away at their computers and it took about 4-5 awkward minutes before I was even acknowledged! Then when I picked the car up in the afternoon, I got the exact same treatment. I was then directed to see the cashier, so I walked up and she was taking some notes and it took her a good minutes to minute and a half to finish her notes, stuff them in a file and then ask how she could help me. No, “I’ll be with you in a moment” nothing. I am sure she was aware I was there. Then I was given a receipt and sent back to the service center where someone would bring my car to me. It took nearly 10 minutes for my car to be brought to me, although I could see it parked just outside the doors and I could have easily walked to it and moved forward with my day. Terrible experience!! Avoid the service department at all costs unless you enjoy rude employees and bad customer service. More
Other Employees Tagged: Steven May, Roland Stallbaumer, Patricia Naylor , Greg Hanna, Rick Vandonge, Scott Watson, Sierra Weber, Raymond Wockenfuss
September 29, 2018
Loved the attention to detail I brought my vehicle in for an undiagnosed problem and Steve May was acceptional in his reassurance that my vehicle would be fixed and finished on tim I brought my vehicle in for an undiagnosed problem and Steve May was acceptional in his reassurance that my vehicle would be fixed and finished on time and save me the most money in its repair he is top notch. Thank You Laird Noller Ford you Staff are informative true professionals. More
Other Employees Tagged: Eric Tucker, Steven May