Johnny Jackson
Johnny Jackson at Shottenkirk Ford Jasper
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Johnny Jackson

Parts Counter

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

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4.6
11 Reviews
4.6

11 Reviews

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11 Reviews of Johnny Jackson

March 09, 2024

Dealership Rating
Employee Rating

I have purchased 5 vehicles from here and I have been pleasantly impressed with everything More

by DBOBO30115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

February 24, 2024

Dealership Rating
Employee Rating

I pass three ford dealerships to bring all my trucks and vans to Jasper . That says something about that store More

by GARY.BBAC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Shottenkirk Ford Jasper responded

GARY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 11, 2024

Dealership Rating
Employee Rating

The lady that I talked with was very nice and she made me like she know her job well. More

by SHERRIET
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Syme, Fred Rogers

Feb 12, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

January 25, 2024

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Employee Rating

Great dealership! I service my company car there and will buying my new personal vehicle there very soon. 10 out of 10 More

by Mike P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2024

Shottenkirk Ford Jasper responded

Mike, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 06, 2023

Dealership Rating
Employee Rating

Jerry is always friendly and always lets me know exactly what work needs to done on my Edge SUV. Makes me aware of promotions and discounts that I have in Ford passport. He makes sure that the work is co More

by DEBBIEHWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Shottenkirk Ford Jasper responded

DEBBIEHWRIGHT, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 23, 2023

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Employee Rating

The service department is great! Everyone is so friendly and helpful. Go see anyone of the service advisors, they can get you taken care of. Brian the service manager is extremely he More

by TAYLOR.TMAUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2023

Shottenkirk Ford Jasper responded

TAYLOR.TMAUTO, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 19, 2023

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Employee Rating

My car was fixed properly and everyone was very nice! They have all very nice people in the service department More

by dmedwardsco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Shottenkirk Ford Jasper responded

dmedwardsco, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 02, 2023

Dealership Rating
Employee Rating

My husband and I are new to this area, so this was our first time acquiring service from Shottenkirk Ford. We were so pleased with the professionalism, quality of care, and dedication towards their custom More

by moxybarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Shottenkirk Ford Jasper responded

moxybarson, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 21, 2023

Dealership Rating
Employee Rating

Out of all the dealerships I've done business with in the last 20 years I have to say Shottenkirk Ford in Jasper, GA is the worst. From the General manager, Steve Ferenczy, to Renold Bridgemohan, to Parts, t More

by Barn Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 23, 2023

Shottenkirk Ford Jasper responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0602 at your convenience.

Oct 24, 2023

Barn Man responded

Before I left this review I did contact the dealership at the # above and left a message with the lady there answering the phone . I wanted to discuss the matter with Steve (General Manger) She said she would put my contact # on his computer so he would see it first thing. I told the lady that a bad review was coming if I don't get to discuss this matter with G. Manager Steve. He never called me. * Look here! I spent a total of 13 hours at the service dept. waiting area. (this does not include the 2 trips, 5 hours driving time to the dealership, over all 18 hours of my time and cost me $454.40) waiting on the so called experienced / Ford trained technician to wire in a wiring harness, (a 4-pole flat trailer connector) so I can pull my boat trailer. >> At my expense $$ and all my time here, I'm having to pay for that Experienced Ford Tech!, Really man ! This dealership, starting at the Top to the bottom needs to be taught how to do their job. > 1st. Integrity, just do the right thing and stop all the lying. If you don't know how to do you're job, just say so and stop passing the blame on to someone else. INTEGRITY is being good even when no one is looking!

August 05, 2023

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Employee Rating

We bought out car at Shattenkirk and have been loyal customers ever since. Great service. Very thorough. Great representation of a great brand. More

by IRENEM0
Service Price Transparency
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Recommend Dealer
Yes
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