Johnny Cheng

BEST DANG SERVICE EVER! THIS IS GOING TO SOUND LIKE A PAID ADVERTISEMENT BUT I PROMISED THE FOLKS THAT WORK AT AUDI OF LIVERMORE CA I WOULD WRITE AN 100% HONEST POST OF MY E THIS IS GOING TO SOUND LIKE A PAID ADVERTISEMENT BUT I PROMISED THE FOLKS THAT WORK AT AUDI OF LIVERMORE CA I WOULD WRITE AN 100% HONEST POST OF MY EXPERIENCE OF WORKING TOGETHER FOR SEVERAL YEARS. THESE FOLKS GO ABOVE AND BEYOND ON CONSISTENTLY - NOTHING MATTERS MORE IN THIS BUSINESS THAN THAT! CLEARLY I AM PICKY AS xxxx! I AM ALWAYS LOOKING FOR A PLACE WHERE I CAN RELY ON A RELATIONSHIP FOR DECADES AND BE TREATED WITH THAT EXTRA SPECIAL CARE. NOT EVERYONE NEEDS THAT BUT IT SURE IS DANG NICE TO GET THAT LEVEL OF CUSTOMER CARE EVER SINGLE TIME AT AUDI LIVERMORE CA More

by ECEREGHINO Verified Customer Verified Customer

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All of the staff is great to work with and get repairs done in a timely manner. done in a timely manner. More

by fleetlease.adesagoldengate Verified Customer Verified Customer

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Wonderful service , friendly staff. I would recommend Livermore Audi to colleagues inquiring about fair pricing and great friendly service. I would recommend Livermore Audi to colleagues inquiring about fair pricing and great friendly service. More

by jamieholmes_79 Verified Customer Verified Customer

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Have been taking my Audi's to Livermore Audi for over 2 decades and it's great to see despite all the ownership changes the service department has continued to provide top-level service and support for the decades and it's great to see despite all the ownership changes the service department has continued to provide top-level service and support for the customers. More

by LivJet Verified Customer Verified Customer

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Johnny Cheng the service manager is a great leader! ! I live close to concord Audi but I would rather bring my A6 to Johnny. ! I live close to concord Audi but I would rather bring my A6 to Johnny. More

by luispp2000 Verified Customer Verified Customer

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Exellent service. All work done was correct, and done in a timely manner. I will be returning to continue needed service. All work done was correct, and done in a timely manner. I will be returning to continue needed service. More

by TBARNET Verified Customer Verified Customer

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Audi Livermore did an amazing job of working through a complicated problem. They kept me up to speed, communicating very well. They fixed the problem completely. Thank you! complicated problem. They kept me up to speed, communicating very well. They fixed the problem completely. Thank you! More

by Pobrien0302 Verified Customer Verified Customer

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Great customer service…timely and clear communication, getting in front of recalls, handling loaners, etc. getting in front of recalls, handling loaners, etc. More

by DENISE.GARNER1 Verified Customer Verified Customer

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Great job! Worked with me to help me fit my budget and was knowledgeable about the car! Worked with me to help me fit my budget and was knowledgeable about the car! More

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I have bee having a terrible experience with the dealership. Every time I take my car there for service they take a long time to complete and return the car and more over either the issue is not fix dealership. Every time I take my car there for service they take a long time to complete and return the car and more over either the issue is not fixed or there is some other issue. This time I took my care for 20K service and now the car heater stopped working. I called Josh and specifically asked to complete the recall work for the power station, he told me it's taken care of and now then I plugged it is not working. More

by narendra.dandekar Verified Customer Verified Customer

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