Johnny Cheng

Nancy Frasula is an exceptional representative for Audi. Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy i Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy is the first person I call. She's amazing! More

by AGPALACE Verified Customer Verified Customer

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The customer service is exemplary! The entire team is on it. Very helpful and kind! The entire team is on it. Very helpful and kind! More

by Laura Chopp Verified Customer Verified Customer

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Nancy is fabulous to work with. She is fast, efficient, and most importantly very customer oriented, friendly and smiling. She has helped me getting my Audi's serviced and taken car She is fast, efficient, and most importantly very customer oriented, friendly and smiling. She has helped me getting my Audi's serviced and taken care off for over 10 years now and she has never let me down. She is a most valuable asset to the Livermore Audi dealership and a reason why I keep coming back. Take good care of her ! More

by VANWONTERGHEM1 Verified Customer Verified Customer

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5 star experience with the whole dealership A+. Thank you Ishmael and the service department. Thank you Ishmael and the service department. More

by TH Verified Customer Verified Customer

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The service advisor was friendly and efficient. He called me during the course of service and there were no surprises He called me during the course of service and there were no surprises More

by RRAGHAVAN Verified Customer Verified Customer

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Always first class service from Audi Livermore. Car is picked up and dropped off at our door. Service is performed thoroughly with both video and written updates after initial inspection and once w Car is picked up and dropped off at our door. Service is performed thoroughly with both video and written updates after initial inspection and once work is authorized and completed. More

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They have been serving my car since 2016. I’m happy with the service they have provided. I’m happy with the service they have provided. More

by BOB_ANDREWS Verified Customer Verified Customer

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Great service and attention. Nancy follows through all the time and service is always good. Nancy follows through all the time and service is always good. More

by SCHOFIELD Verified Customer Verified Customer

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BEST DANG SERVICE EVER! THIS IS GOING TO SOUND LIKE A PAID ADVERTISEMENT BUT I PROMISED THE FOLKS THAT WORK AT AUDI OF LIVERMORE CA I WOULD WRITE AN 100% HONEST POST OF MY E THIS IS GOING TO SOUND LIKE A PAID ADVERTISEMENT BUT I PROMISED THE FOLKS THAT WORK AT AUDI OF LIVERMORE CA I WOULD WRITE AN 100% HONEST POST OF MY EXPERIENCE OF WORKING TOGETHER FOR SEVERAL YEARS. THESE FOLKS GO ABOVE AND BEYOND ON CONSISTENTLY - NOTHING MATTERS MORE IN THIS BUSINESS THAN THAT! CLEARLY I AM PICKY AS xxxx! I AM ALWAYS LOOKING FOR A PLACE WHERE I CAN RELY ON A RELATIONSHIP FOR DECADES AND BE TREATED WITH THAT EXTRA SPECIAL CARE. NOT EVERYONE NEEDS THAT BUT IT SURE IS DANG NICE TO GET THAT LEVEL OF CUSTOMER CARE EVER SINGLE TIME AT AUDI LIVERMORE CA More

by ECEREGHINO Verified Customer Verified Customer

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All of the staff is great to work with and get repairs done in a timely manner. done in a timely manner. More

by fleetlease.adesagoldengate Verified Customer Verified Customer

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