Johnel Bethea

When you receive exceptional service, sometimes a simple "thank you" doesn't fully capture your gratitude. Johnel's sales expertise goes beyond mere satisfaction; it creates a personal connection. He has an "thank you" doesn't fully capture your gratitude. Johnel's sales expertise goes beyond mere satisfaction; it creates a personal connection. He has an uncanny ability to understand what you truly want, even before you can articulate it. During our conversation, Johnel turned it personal and said, "I have something for you, let me show you." He found me a car that exceeded my expectations and budget, yet he managed to make it happen. Then came the challenging part. My driver's license had expired, and I only had a passport while my ID permit was under renewal, which could take 15 to 45 days. Johnel insisted, "Go and get your ID." Despite the attorney advising me to wait 15 days, Johnel kept pushing, believing I could get my ID sooner. Every time we spoke, he would ask, "Do you have your state ID?" Seven days into the 15-day wait, he texted again, "Did you get your ID?" His persistence paid off. I received a letter from the PENDOT Director stating my ID was authorized ahead of schedule. I got my ID on Saturday and now have my ride. Thank you, Johnel, for being persistent and pushy. You made this sale memorable. The success I'm about to achieve in business will bring me back to you for another deal, and I will surely recommend friends to experience the Johnel touch! More

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Johnel is amazing! I came into the dealership literally in tears because of how stressed I was. He made the purchase easy and relieved all the stress I had going into I came into the dealership literally in tears because of how stressed I was. He made the purchase easy and relieved all the stress I had going into it! This is now my fourth vehicle with Chapman and my third with Johnel specifically, and I don’t have plans on changing anytime soon! More

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Johnel is the man! I came in just before closing and he gave me the time and attention as though we've known each other for decades. He walked the whole lot with me in I came in just before closing and he gave me the time and attention as though we've known each other for decades. He walked the whole lot with me in 15 degree weather to find the truck I needed. Highly recommend to anyone looking for their next dream Ford. More

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Johnel was great! Very Patient and helped me find the vehicle i was specifically looking for. This is my 2nd time buying with him and definitely would be coming back a Very Patient and helped me find the vehicle i was specifically looking for. This is my 2nd time buying with him and definitely would be coming back again for the next one! More

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Johnel was super helpful. It was a great experience. Would recommend working with him to anyone else. It was a great experience. Would recommend working with him to anyone else. More

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Great experience working with with Jhonel, and Dharren. Very attentive make the whole process quick and smooth. Would definitely buy from them again. Very attentive make the whole process quick and smooth. Would definitely buy from them again. More

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I came into trade in my current ford escape, Johnel was very friendly and approachable. He made the whole process easy and fun. He was patient showing me new vehicles and giving me financial options that f very friendly and approachable. He made the whole process easy and fun. He was patient showing me new vehicles and giving me financial options that fit my needs. I would come back to Johnel every time. Thank you for getting me into my new Bronco! More

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The dealership employees were all very nice and were willing to help when issues arose. willing to help when issues arose. More

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Was very professional, quick to explain all things, went above, and beyond to make sure I was satisfied, made sure I left with the car that night. I was going to have to come back, but they stayed longer on above, and beyond to make sure I was satisfied, made sure I left with the car that night. I was going to have to come back, but they stayed longer on their shift to make sure my car was inspected so, I was able to leave the lot that night with my car. Made sure I felt safe, and was fully clear about every minor detail. Helped me with insurance, registration, and all necessary steps for me to be safe on the road. Absolutely awesome team work, as well as individual work. I’d highly recommend anyone to go to Johnel, and the team at this dealership More

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Very tentative, kind, explained everything very well, went above, and beyond to make sure I left with the car that day. I was going to have to wait till the following morning, but he made sure I left wit went above, and beyond to make sure I left with the car that day. I was going to have to wait till the following morning, but he made sure I left with the car that evening. Professionalism was at an all time high, got me a lifetime warranty, and was just over all pleasant. Awesome at his job! Highly recommend. More

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