Johnathan Granholm

I had the BEST experience. I was ecstatic through the whole process! Hooting and hollering so happy with the Purchase & And everybody involved! Johnathon Granholm gave me a gre I was ecstatic through the whole process! Hooting and hollering so happy with the Purchase & And everybody involved! Johnathon Granholm gave me a great deal as well. A blessing of a trade-in and an upgrade from my Kia HAPPY OWNER OF A 2024 TOYOTA TACOMA More

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The best buying experience. I was interested in a Toyota Camry 2025 and had certain things in mind I wanted my new vehicle to have. I was contacted by Johnathan Granholm the nex I was interested in a Toyota Camry 2025 and had certain things in mind I wanted my new vehicle to have. I was contacted by Johnathan Granholm the next day and asked me what car I was interested and I was immediately give a few choices until I came across the one that I wanted. I came in the next day as I was going to trade my previous 2015 Toyota Camry they appraised and then when everything else was checked I made a deposit to reserve my car that was still needing to arrive at the dealership. After a month it arrived and the entire process to buying the car was smooth and easy. He was even nice enough to go through all the car features with me so I knew how to work it. I left happy with my Camry. I would definitely recommend seeing Johnathan Granholm for your next car purchase. More

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Second purchase with Toyota and an exceptional experience once again. Johnathan Granholm was so helpful, quick to respond, kind and went above and beyond to help me sell my car and get into a new one. Highly once again. Johnathan Granholm was so helpful, quick to respond, kind and went above and beyond to help me sell my car and get into a new one. Highly recommend. Best experience I’ve had. More

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Best buying experience I’ve ever had. Jonathan Granholm made reserving and buying a new Camry an absolute breeze, set up an appointment and go check out your options with him. He’s very k Jonathan Granholm made reserving and buying a new Camry an absolute breeze, set up an appointment and go check out your options with him. He’s very knowledgeable and will take the time to go through all the options with you and help you choose the absolute best one! Thank you for everything and we look forward to working with you in the future! More

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Johnathan Granholm provided the best service I have ever received during a car purchase. My wife and I set up an appointment before we arrived, which I highly recommend. Based on our needs, Johnathan pr received during a car purchase. My wife and I set up an appointment before we arrived, which I highly recommend. Based on our needs, Johnathan prepared an excellent lineup for us to test drive and was extremely knowledgeable about each option. We didn’t know if we wanted to lease or buy. Johnathan guided us through the different payment options, and all our questions were answered clearly. We wanted a particular color, and Johnathan monitored the incoming inventory and called us immediately when what we wanted became available. The entire process was thoughtful, efficient, and painless. I couldn’t recommend Johnathan more, as well as the whole team at Big Two Toyota in Gilbert. More

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We can't stop raving about our experience at Big Two Toyota to all our family and friends. From our initial email inquiry to finalizing finance and warranty options Johnathan Granholm treated us like fa Toyota to all our family and friends. From our initial email inquiry to finalizing finance and warranty options Johnathan Granholm treated us like family lending us insightful perspective and options that led us to a vehicle we're quickly falling in love with. Our sincerest gratitude to Johnathan and the Big Two Toyota team! More

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Excellent service and easy to deal with. A smooth no stress purchase. I give five stars, for Customer service and quality. A smooth no stress purchase. I give five stars, for Customer service and quality. More

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Great all around to deal with. Great follow up after the sale, very professional dealership. Great follow up after the sale, very professional dealership. More

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2nd RAV4 Purchase From 1st contact to taking delivery Johnathan and the rest of the Big Two team were courteous, professional, and worked quickly to make this 2nd purch From 1st contact to taking delivery Johnathan and the rest of the Big Two team were courteous, professional, and worked quickly to make this 2nd purchase the best I have ever had! More

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Classic BAIT and SWITCH I worked with a internet sales rep which we agreed upon the price over the phone which was an excellent offer. I made an appointment to meet with him I worked with a internet sales rep which we agreed upon the price over the phone which was an excellent offer. I made an appointment to meet with him the following day to test drive and "kick the tires" in hopes of driving away with it. I arranged outside financing for the total amount we agreed upon. When I arrived for the appointment, they vehicle was fresh off the truck so they needed an extra day to complete it (install decals, apply tint, check fluids, check air in tires, etc). Throughout the conversation, I confirmed with the rep 3 separate times that the price was the same as we agreed, he absolutely assured me that those are hard numbers and won't change. When I showed up the following day to pick up my new vehicle, they dropped the good ol' classic BAIT AND SWITCH! "Sorry Sir, we can't sell this vehicle for that amount. This is too far below invoice" They had 2 other reps try to 'work out a deal' with me but not even close to the original, about $2,300 off!! A complete waste of time to all involved. This dealerships rating being well below the average is an accurate depiction of how they operate. There are many other options to choose so there is no need to deal with this dealership. Disgusting tactics!! More

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