Went in for my 65K checkup.
Chase in service was awesome worked with me, showed me pricing plans for all that could get done. Took my car, did all services, plusvreport on what
Chase in service was awesome worked with me, showed me pricing plans for all that could get done. Took my car, did all services, plusvreport on what may need to be done ir what has to be done. But my car passed so far doing good. But definitely friendly great service for your car. Plus no upsaleing. Bought my car here, service done here, nothing but awesome staff and service.
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by tfaurot715
Service Price Transparency
Apr 24, 2025 -
Folsom Lake Hyundai responded
Thank you for sharing your experience with us! We're delighted to hear that Chase and the Folsom Lake Hyundai team provided such thorough and friendly service during your 65K checkup. It's great to know you're happy with both our staff and services, without any upselling involved. We look forward to continuing this level of care in the future!
Professional and good service, on time as there promises.
Waiting room has remodel and is clearn
Waiting room has remodel and is clearn
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by Richard So
Service Price Transparency
Other Employees Tagged:
Jim
Apr 07, 2025 -
Folsom Lake Hyundai responded
Thank you, Richard, for stopping by to leave Folsom Lake Hyundai a wonderful review!
I ended up leaving without the work done because I was
told it would take 30 minutes up to an hour and after 3 1/2 hours of continuously being told it would be another 15 or 20 minutes I just asked for my
told it would take 30 minutes up to an hour and after 3 1/2 hours of continuously being told it would be another 15 or 20 minutes I just asked for my car back. The waiting room was full of angry people, most were just there for an oil change and it was over four hours! Poor Management of the Appointments I guess.
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by janisbering
Feb 21, 2025 -
Folsom Lake Hyundai responded
Janis, I'm sorry to hear about your experience with the long wait times. We strive for efficient service and it's clear we fell short during your visit. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139
The dealer facility was very clean and had nice
amenities. Maria our service advisor was prompt, knowledgeable and kept us updated on the car service progress.
amenities. Maria our service advisor was prompt, knowledgeable and kept us updated on the car service progress.
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by JoMo
Service Price Transparency
Other Employees Tagged:
Maria
Nov 20, 2024 -
Folsom Lake Hyundai responded
We're delighted to hear that Maria and the team at Folsom Lake Hyundai provided you with a great experience. Thanks for highlighting our clean facility and attentive service!
Customer service is very good.
I haven't had any problems with my automobile 🚘 after it has been taken care of. I'm happy with the service.
I haven't had any problems with my automobile 🚘 after it has been taken care of. I'm happy with the service.
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by eanthony1942
Service Price Transparency
Nov 08, 2024 -
Folsom Lake Hyundai responded
Anthony, we're delighted to hear you're satisfied with the service at Folsom Lake Hyundai and that your car is running smoothly. Thank you for sharing your experience!
I bought my Santa Fe at this dealership and I am very
much like to come back all the time for service and the service personnel doing their job very professionally. I would recommend this dealership for
much like to come back all the time for service and the service personnel doing their job very professionally. I would recommend this dealership for all my friends and relatives to come and buy a car and do any services they need.
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by genediamond
Service Price Transparency
Nov 07, 2024 -
Folsom Lake Hyundai responded
Thank you for your recommendation! We're delighted to hear that you're pleased with both your Santa Fe and the service at Folsom Lake Hyundai. We look forward to seeing you again soon!
Glad to see they have more inventory.
All the staff was friendly and helpful. We would recommend to family and friends.
All the staff was friendly and helpful. We would recommend to family and friends.
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by carolwillard823
Service Price Transparency
Oct 25, 2024 -
Folsom Lake Hyundai responded
Carol, we're delighted to hear that you had a positive experience with our team at Folsom Lake Hyundai and appreciated the increased inventory. Thank you for recommending us to your family and friends!
Had an appointment Monday at 10:15 car was there was
looked at park and nobody informed me until I called Wednesday before they started to work on it. I lost two days and had to rent a car an extra two
looked at park and nobody informed me until I called Wednesday before they started to work on it. I lost two days and had to rent a car an extra two days. An appointment is a commitment if it was for two days, they should’ve notified me Monday night.
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by 19945marine
Service Price Transparency
Oct 14, 2024 -
Folsom Lake Hyundai responded
I apologize for the inconvenience you experienced with your appointment. We strive to honor our commitments and keep our customers informed, so it's disappointing to hear about this oversight. We will be sure to discuss this with our team to ensure this does not happen again. Please reach out if you'd like to discuss further or have any other concerns. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139
GREAT!
OTHER THAN NOT GETTING THE WIND SHIELD WASHER I ASKED FOR. NICE PEOPLE, GOOD SERVICE!.
OTHER THAN NOT GETTING THE WIND SHIELD WASHER I ASKED FOR. NICE PEOPLE, GOOD SERVICE!.
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by flip.black
Service Price Transparency
Oct 11, 2024 -
Folsom Lake Hyundai responded
We are glad to hear that you had a positive experience with our team, but we apologize for any mishap with your windshield. We would be happy to address this with you at any point if you reach out to us. Thank you.
Very pleased with the service I received as usual.
I have never had any problems with the service dept. and will continue to bring my car here for service.
I have never had any problems with the service dept. and will continue to bring my car here for service.
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by DWIGHTKRIEGER
Service Price Transparency
Other Employees Tagged:
Jett
Oct 04, 2024 -
Folsom Lake Hyundai responded
Thank you for sharing your positive experience with the service department at Folsom Lake Hyundai, Dwight! We're delighted to know that you're consistently pleased and look forward to continuing to serve you in the future.