John Williams

The Service Department was great! Got me in a day earlier than scheduled. Diagnosed the problem, and made what turned out to be a minor repair. Plus provided transportation from and t Got me in a day earlier than scheduled. Diagnosed the problem, and made what turned out to be a minor repair. Plus provided transportation from and to the shop! More

by DWSHOOKSR Verified Customer Verified Customer

Report | Print

Service Dept. always friendly. When you’re bringing in your car, to be met with smiles means a lot! I live in Lansing, IL and have brought my Explorer back to Bo always friendly. When you’re bringing in your car, to be met with smiles means a lot! I live in Lansing, IL and have brought my Explorer back to Bourbonnais to visit Quick Lane for every oil change and service. Being retired makes it easy for me to make the trek down I-57 back to where I purchased my Explorer. I wouldn’t drive 44 miles to Court St. Ford, if I wasn’t completely satisfied. Keep up the good work! How about some discount coupons for my next visit? 😊 More

by DENNIS.GRENDZ Verified Customer Verified Customer

Report | Print

The service man knew exactly what the problem was and in less than 20 minutes it was fixed and I was back on the road. less than 20 minutes it was fixed and I was back on the road. More

by FISH54 Verified Customer Verified Customer

Report | Print

All was great All the service employees were very good and nice to work with I enjoy working with Court Street Ford and nice to work with I enjoy working with Court Street Ford More

by CURTISJERRY6 Verified Customer Verified Customer

Report | Print

I’m a long time customer so when I bring a vehicle in for service most of the employees know me and greet me with kindness. service most of the employees know me and greet me with kindness. More

by DAJMESA88 Verified Customer Verified Customer

Report | Print

They have fantastic workers. John in service is a great guy. They got me in the day I called and my vehicle was done the next day John in service is a great guy. They got me in the day I called and my vehicle was done the next day More

by RTAUBE72 Verified Customer Verified Customer

Report | Print

Elizabeth is doing an outstanding job in a department that has been lacking for some time. Thoughts in this area were “if a dealership cannot do an oil change correctly how will they be effective at anyt that has been lacking for some time. Thoughts in this area were “if a dealership cannot do an oil change correctly how will they be effective at anything else”. This is coming from a dedicated Ford owner currently on his 4th brand new truck. Keep up the good work Elizabeth and Court street. More

by SWNELSO67 Verified Customer Verified Customer

Report | Print

Elizabeth, Jacqueline and everyone at Court Street are FANTASTIC!!! Superb customer service!! I would recommend Court Street Ford to anyone!!! FANTASTIC!!! Superb customer service!! I would recommend Court Street Ford to anyone!!! More

by brendales.one Verified Customer Verified Customer

Report | Print

Everything was good. I have no complaints. On time. Dependable. Nice. Considerate. Will come back. I have no complaints. On time. Dependable. Nice. Considerate. Will come back. More

by CAROLSADAMS21 Verified Customer Verified Customer

Report | Print

I had the car in three times for the same problem. After the second repair my car was shaking over 60 mph they claimed I bent a rim and a knuckle! I don’t have a damaged tire or anything else but some After the second repair my car was shaking over 60 mph they claimed I bent a rim and a knuckle! I don’t have a damaged tire or anything else but somehow they claimed this ! Pretty hard to bend a part and a rim like that without damaging a tire ! And on top of that they put a part kn that I had to pay for without my authorization! I will never be back there nor would I ever recommend them to anyone! More

by Nick Persson Verified Customer Verified Customer

Report | Print