John Watkins
John Watkins at Mercedes-Benz of the Woodlands
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John Watkins

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.9
25 Reviews
4.9

25 Reviews

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25 Reviews of John Watkins

April 01, 2025

Dealership Rating
Employee Rating

It’s always a pleasurable experience visiting Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes deal More

by kstilling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 01, 2025

Dealership Rating
Employee Rating

The check-in with Mark was outstanding. He is knowledgeable, friendly, and a good listener. John was great in timely follow-up of service plans and scheduling. He had my car ready for picku More

by Dr Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Escobar, Trent Hjuler

March 25, 2025

Dealership Rating
Employee Rating

Always a pleasure to deal with John Watkins at The Woodlands Mercedes Benz dealership. Exceptional service! Five stars! More

by linas.danilevicius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Linas! We're thrilled to hear about your positive experience with John. Our team strives to provide exceptional service, and your feedback means a lot to us. We look forward to serving you again!

March 24, 2025

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Employee Rating

John was very professional and customer oriented. He took the time to understand my concerns and then made sure they were resolved. More

by DanM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Mercedes-Benz of the Woodlands responded

Dan, thank you for your fantastic feedback! We're thrilled to hear that John provided you with the professional service you deserve. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again!

February 27, 2025

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They provide outstanding service - thorough and efficient. They make it easy to schedule and staff is helpful and courteous. More

by Tiff
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 05, 2025

Mercedes-Benz of the Woodlands responded

Tiff, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words about our service and staff. Looking forward to serving you again!

February 19, 2025

Dealership Rating
Employee Rating

MBOTW delivered as promised, great service once again. Special thanks to John Watkings, he knows to perfection what you need and make things happen ASAP. Such a great guy. More

by pta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcos Morales

Feb 20, 2025

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic review, pta! We’re thrilled to hear you had a great experience and that John delivered exceptional service. We appreciate your support and look forward to serving you again!

February 18, 2025

Dealership Rating
Employee Rating

This dealership consistently delivers excellent customer service and that’s why I frequent this dealership with my business and service needs. Keep providing that level of service and I’ll continue to suppo More

by myronhopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Mercedes-Benz of the Woodlands responded

Myron, thank you for your fantastic feedback! We’re thrilled to hear that you consistently enjoy our customer service. Your support means the world to us, and we’re committed to maintaining that high standard for you and all our valued customers. Looking forward to seeing you again soon!

February 16, 2025

Dealership Rating
Employee Rating

We are very pleased with the service department and Dealership at MBOTW. John is our service advisor. He is courteous, very knowledgeable and professional. It all started with David Gonzalez our sale More

by Roseap1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez

Feb 17, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Rose! We're thrilled to hear you had such a positive experience with John and David. Our team works hard to provide top-notch service, and it’s great to know the snack bar is a hit too! We look forward to seeing you again!

February 07, 2025

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Employee Rating

Visiting family in The Woodlands and had missed a normal service appointment in my home town. Family recommended that I schedule with this dealership as they buy their cars there. I could not be happier w More

by jeantaylortexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Jeantaylortexas! We're thrilled to hear you had such a positive experience with us. We pride ourselves on our service and appreciate your kind words about our team and facility. Looking forward to seeing you again next time you’re in town!

February 04, 2025

Dealership Rating
Employee Rating

I want to thank Mr. Watkins for very efficient, seamless service. It was a great experience. More

by vkaminski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Mercedes-Benz of the Woodlands responded

Thank you, vkaminski! We're thrilled to hear you had a great experience and appreciate your kind words about Mr. Watkins. Our team always strives for seamless service, and your feedback truly motivates us. We look forward to serving you again.

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