John Ward
John Ward at Five Star Subaru of Grapevine

John Ward

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
37 Reviews
4.9

37 Reviews

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37 Reviews of John Ward

June 26, 2025

Dealership Rating
Employee Rating

So far our experience has been excellent. We look forward to future treatment at your dealership More

by DA.CAST
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Yon, Derek Adams

Jun 27, 2025

Five Star Subaru of Grapevine responded

Thank you, DA.CAST, for shopping at Five Star Subaru. We intend on making every dealership experience excellent. Reach us at 817-438-1700 for vehicle advice anytime. We are dedicated to helping you fully enjoy your new Subaru. Best regards, David Cheney, General Sales Manager

June 24, 2025

Dealership Rating
Employee Rating

We had great experience with Jordan and Brandon. This is our third Subaru purchase with both these awesome guys and will continue to recommend them to our family and friends. More

by ARAMIREZ75211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Jordan Reddish

Jun 24, 2025

Five Star Subaru of Grapevine responded

ARAMIREZ75211, We are so excited you are driving a new car from Five Star Subaru! Thank you for shopping at our dealership. If there is anything else Jordan, Brandon, or I can do for you, please call 817-438-1700. We appreciate you and your business. Best regards, David Cheney, General Sales Manager

June 20, 2025

Dealership Rating
Employee Rating

We had the pleasure of working with Darrell Cooper and it was a great experience! We told him what vehicle we working looking at and he pulled it up for us to take a look and we loved it. The actual process More

by JIMANNETTE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Brandon Fraikes

Jun 20, 2025

Five Star Subaru of Grapevine responded

JIMANNETTE1, Congratulations on your new car from Darrell at Five Star Subaru! We are excited you are driving a Subaru and want to help you fully enjoy your ride. Let us know if you have technical or care questions at 817-438-1700. Thank you for sharing your shopping experience. Best regards, David Cheney, General Sales Manager

June 20, 2025

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Employee Rating

Great dealership. Fantastic selection of cars to choose from. Casey Pierce was very knowledgeable and a got me the exact vehicle I wanted. I would only use her for fut More

by DARRAL.STEELE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Casey Pierce, Corbin Beck

Jun 21, 2025

Five Star Subaru of Grapevine responded

Thank you, DARRAL.STEELE, for taking the time to share your Five Star Subaru shopping visit. Customer satisfaction is our focus and we want to hear from you at 817-438-1700 when you have technical or care questions. Let us know how we can help you enjoy your car. Best regards, David Cheney, General Sales Manager

June 19, 2025

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Employee Rating

Casey was very knowledgeable of the Subaru Outback and understanding of our needs. There was never any pressure to buy or upgrade anything. We truly could not be happier with our experience at Five Star S More

by DEBBIEWMATHENY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Casey Pierce

Jun 20, 2025

Five Star Subaru of Grapevine responded

Congratulations, DEBBIEWMATHENY, on your Outback from Five Star Subaru! Casey and our team are grateful for the chance to help you enjoy your new car. Stop by or call 817-438-1700. Let us know how we can help. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

June 15, 2025

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Employee Rating

Jaylon is a tremendous asset. He relates with his customers. Made us feel very comfortable. Gloom him . He will make a great General Manager More

by JIMSTEINMAN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Jaylon Johnson

Jun 16, 2025

Five Star Subaru of Grapevine responded

Congratulations, JIMSTEINMAN1, on your new car from Jaylon at Five Star Subaru. It is great to hear you were comfortable during your shopping visit. If you would like to revisit the features on your car, please stop by or call 817-438-1700. Thank you for sharing your experience. Best regards, David Cheney, General Sales Manager

June 12, 2025

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Employee Rating

Always a great experience at 5 Star Subaru! ! Both the Sales and service department are first class. Thank you More

by RRSUPERGAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Brandon Fraikes

Jun 13, 2025

Five Star Subaru of Grapevine responded

RRSUPERGAL, We are so excited you shop and service your vehicles at Five Star Subaru. Thank you for taking the time to endorse our dealership. We are always available for your automotive questions at 817-438-1700. We appreciate you! Best regards, David Cheney, General Sales Manager

June 12, 2025

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Employee Rating

They live up to their name. From negotiations to delivery, they were fair, courteous, and genuine. More

by LANNYBRENNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2025

Five Star Subaru of Grapevine responded

Congratulations, LANNYBRENNER, on your new car from Five Star Subaru. Transparent deals are our goal. Please let us know if you would like to revisit the features on your Subaru. Reach us at 817-438-1700. Thank you for shopping with us! Best regards, David Cheney, General Sales Manager

June 10, 2025

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Employee Rating

Casey made the car buying experience a joy. She helped me pick the best car to fit my lifestyle More

by KATYBUGMUELLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Casey Pierce

Jun 11, 2025

Five Star Subaru of Grapevine responded

Thank you, KATYBUGMUELLER, for shopping at Five Star Subaru. Casey and your sales team want to make certain you are fully comfortable in your car. Should you need vehicle advice, please call 817-438-1700. We are here to share our knowledge. Congratulations! Best regards, David Cheney, General Sales Manager

June 01, 2025

Dealership Rating
Employee Rating

John was such an easy and fast person to work with. His care and willingness to work with me was so great. He’s a great person to work with and will be recommending him to others. More

by AUSTIN.FLORES454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda

Jun 02, 2025

Five Star Subaru of Grapevine responded

Austin, We're so glad John made your experience so easy and fast at Five Star Subaru. It's fantastic that his focus while working with you stood out, and we truly appreciate you recommending him to others. Should you have questions about your new car, reach us at 817-438-1700. Complete customer satisfaction is the goal. Congratulations! Best regards, David Cheney, General Sales Manager

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