John Varela
John Varela at Williamson Cadillac

John Varela

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
338 Reviews
4.8

338 Reviews

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338 Reviews of John Varela

June 27, 2025

Dealership Rating
Employee Rating

Great experience, professional as always. Thank you and see you the next time in Cadillac Williamson More

by NATASHAJOHNDAVID
Service Price Transparency
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Recommend Dealer
Yes

June 24, 2025

Dealership Rating
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Mike Mckeson is awesome and always willing to help identifying what my SUV needs. He is knowledgeable and is a great service advisor. More

by SILVIACERVERA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Santos , Rolando Pardo, Mike McKesson , Pete Betancourt and Benny are always available and enjoyable to talk to.

Jun 25, 2025

Williamson Cadillac responded

Mike’s thorough approach and expertise are exactly what we strive for, and it’s heartening to see that reflected in your visit. We’re proud to have a team that not only solves problems but makes the experience a pleasure.

June 24, 2025

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Excellent services and good mechanics everything good and excellent prices too .I'll comeback very soon More

by AGUSTINCASAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

Jun 25, 2025

Williamson Cadillac responded

We’re thrilled you were impressed with both the service quality and pricing—it’s a balance we work hard to maintain. Can’t wait to welcome you back soon for another great visit.

June 19, 2025

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The reason for my visit was to get new tires for my truck. The length of time told to me was 3 hours. So I decided to wait in the waiting area. After waiting for 3 hours and not being given any updates More

by FFSQUAD_1
Recommend Dealer
No

Other Employees Tagged: John Varela

Jun 24, 2025

Williamson Cadillac responded

Thank you for sharing your experience—your feedback is invaluable. We sincerely apologize for the lack of communication during your visit and are committed to improving our transparency to ensure a smoother experience next time.

June 17, 2025

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The right place to fix your GMC vehicle , faster and flexible to offer a discount . More

by quality_luxury76
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2025

Williamson Cadillac responded

We're delighted to be your go-to spot for GMC care! Efficiency and flexibility are core to our service, and we're happy it made a difference for you.

June 17, 2025

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John did a great job at communicating any issues. Some delays due to parts being ordered but that was out of the control of Williamson. More

by Jlopez7825
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2025

Williamson Cadillac responded

Thank you for recognizing John’s transparency throughout the service process. We're grateful for your patience regarding the parts delay-it truly helps us do our best work.

June 16, 2025

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Usually get great service from the service department. J. Varela is an excellent member of the team. Sometimes there’s issues with getting parts. Had some delays on parts a few times. More

by Jlopez7825
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2025

Williamson Cadillac responded

Thanks for your continued trust in our team! We're so glad John continues to impress, and we understand how frustrating parts delays can be so we sincerely appreciate your patience and support.

June 16, 2025

Dealership Rating
Employee Rating

John and your dealership are always a pleasure to deal with. The car was returned quickly, and an excellent job was performed on the servicing. My only thought on this experience is the policy of only all More

by dcowan13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Penn

Jun 17, 2025

Williamson Cadillac responded

Thank you for the thoughtful review and for highlighting John’s service—it’s great to hear everything went smoothly. We also appreciate your feedback on the rental policy and vehicle safety features, and we’ll be sure to share it with the team.

June 12, 2025

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Employee Rating

The staff is always friendly, the service was quick and they kept me updated throughout. Always coming back! More

by ESTRELLABALDOMERO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Williamson Cadillac responded

Thank you for your loyalty and kind words! We’re so glad to hear our team kept you informed and delivered a seamless experience. We look forward to welcoming you back again soon.

June 10, 2025

Dealership Rating
Employee Rating

Fast excellent service with car and service representative. Also liked that I was able to schedule service online. More

by torresdean13
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jun 11, 2025

Williamson Cadillac responded

Thank you for your review. We're very glad that you had a smooth experience and enjoyed the convenience of scheduling online. We look forward to serving you again.

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