27 Reviews
Write a Review27 Reviews of John Sylvester
November 18, 2024
This is my second Subaru that I have purchased from Carter Subaru in Shoreline with John Sylvester help. I had such a great experience with him the first time I was pleased when I found out he was stil Carter Subaru in Shoreline with John Sylvester help. I had such a great experience with him the first time I was pleased when I found out he was still with the dealer. Both Carter Subaru in Shoreline and John Sylvester are the best. Easy to communicate with, no pressure purchasing, easy transition and great customer service. I highly recommend the dealership, salesperson and finance person! More
October 29, 2024
John was excellent throughout the purchase process. Post-purchase, he’s made himself available for follow-up questions and has proactively reached out to provide updates. That said, I rated the deal Post-purchase, he’s made himself available for follow-up questions and has proactively reached out to provide updates. That said, I rated the dealership overall at 3/5 stars as I feel there was an attempt by the financing department to increase the interest rate on my loan by 100bps immediately prior to signing. When I pushed finance on this, there was suddenly / miraculously a deal being offered by Chase which brought my rate down to what was originally communicated for me (for what was assumed to be my credit rating). This move by finance is something I will openly share with any potential buyer who inquiries about my experience at Carter. More
October 05, 2024
Great follow through. He was the difference I chose to purchase at this location. He is superb He was the difference I chose to purchase at this location. He is superb More
Other Employees Tagged: Debbie Phillips, Wendy Cummings, James Bennett
September 25, 2024
Jacob was fantastic to work with. My car buying experience went smooth, he took their time to explain the process. My experience thus far at Carter Subaru was good, staff are very h My car buying experience went smooth, he took their time to explain the process. My experience thus far at Carter Subaru was good, staff are very helpful. Highly recommend this place for anyone looking for their new Subaru. More
Other Employees Tagged: Jacob Stewart
September 07, 2024
My experience was very positive at thus dealership. I was greeted immediately upon arrival. My salesman answered questions and was very easy to talk with. There was no pressure to buy a car from th I was greeted immediately upon arrival. My salesman answered questions and was very easy to talk with. There was no pressure to buy a car from them. I highly recommend a visit to this dealership if you're in the market for a new vehicle. More
September 07, 2024
Appreciated the experienced sales person and clear communication at Carter Subaru. Alexander Kessler did a great job explaining the technology on the Impreza. communication at Carter Subaru. Alexander Kessler did a great job explaining the technology on the Impreza. More
Other Employees Tagged: Alexander Kessler
September 05, 2024
John Sylvester sold us a 2014 Subaru and when we walked in to test drive another, he immediately recognized us and provided the high quality service we remembered the last time. John is personable, friendl in to test drive another, he immediately recognized us and provided the high quality service we remembered the last time. John is personable, friendly, warm, knowledgable and very knowledgable, even giving out his personal cell phone number in case we discovered any issues. He did this without using the high pressure sales tactics that is all too common to the car dealership industry. John said "You have me for life". Agreed! More