John Sullivan
John Sullivan at Ira Mazda
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John Sullivan

Service Advisor

Ira Mazda

420 Providence Hwy
Westwood, MA 02090

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4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of John Sullivan

December 21, 2024

Dealership Rating
Employee Rating

Efficient,knowledgeable,caring and pleasant. Everyone is a pleasure to encounter. EVERYONE..Sales,Service,reception..JUST Everyone. 5 stars . Even higher More

by arlenejfox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

My service rep John was friendly and helpful. No problems with picking up the loaner and good communication about my repair. The video I received would have been very helpful but for the fact tha More

by dahatkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 20, 2024

Dealership Rating
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Great service, kept me up to date on the inspection of my vehicle. Loved that my car was washed prior to the end of my service visit!! More

by MarneJ
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2024

Ira Mazda responded

Hi Marnej, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Dealership Rating
Employee Rating

Excellent servuce, friendly, efficie, on time, payment plan, experts in field, video of work done, and keeps custome r updated More

by lvjms22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

Ira Mazda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2024

Dealership Rating
Employee Rating

Excellent service, very professional customer service, clean waiting room and restrooms and helpful staff. Thank you. More

by arlene.lasane1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam

Dec 12, 2024

Ira Mazda responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 07, 2024

Dealership Rating
Employee Rating

I’m very happy about my recent visit to the dealership for a repair due to CEL. I appreciated the flexibility and convenience to drop my car for service. My service advisor, John keep me in the loop durin More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Kusnirsky

Dec 12, 2024

Ira Mazda responded

Hi Frank, we're happy you found our staff John to be so supportive during your experience here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

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Easy to schedule a visit and the location is convenient for me. The service department’s staff are very friendly and helpful. More

by tin.wu298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Ira Mazda responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2024

Dealership Rating
Employee Rating

They scheduled me for a recall repair. When I arrived, they did not have the part on hand. I waited 2 hours to learn this and then had to return the next day. More

by r.kesner
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

November 16, 2024

Dealership Rating
Employee Rating

The s dealership has always been pleasant, knowledgeable, and professional. The service professionals always kept me informed about my vehicle that was being serviced and because of their video inspection, I More

by jrlerette
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Ira Mazda responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

November 15, 2024

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Employee Rating

Stellar service, great work. They go above and beyond to ensure the best possible customer experience. Highly recommend More

by la_baurre
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Ira Mazda responded

Hi, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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