John Skopetos
John Skopetos at Genesis of Englewood powered by Benzel-Busch
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John Skopetos

Service Advisor

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

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4.8
121 Reviews
4.8

121 Reviews

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121 Reviews of John Skopetos

November 20, 2024

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Employee Rating

John was amazing. I’ve had trouble with my vehicle for months and 2 different dealers paid me no mind, John took the time to listen and actually got to the bottom of t More

by Bruno.e.pinto
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Recommend Dealer
Yes

November 17, 2024

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John is a great asset to your team, unfortunately the parts were not available and took longer than expected. But the same outcome, great service! More

by RUSTEDOG
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Recommend Dealer
Yes
Nov 19, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re so glad to hear that John provided great service, and we truly appreciate your patience during the delay. We understand how frustrating it can be when parts are not immediately available, but we're glad we could still deliver a positive outcome in the end. Warm regards, Michael Hill mhill@benzelbusch.com

November 14, 2024

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The dealership was very clean and hospitable and the staff were friendly, accommodating and friendly. More

by s.davis
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Recommend Dealer
Yes
Nov 19, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're so glad to hear that you had a positive experience at our dealership. We take pride in maintaining a clean and welcoming environment, and it's great to know that our friendly and accommodating staff made a lasting impression. Warm regards, Michael Hill mhill@benzelbusch.com

November 14, 2024

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Great service. Issues were all resolved on our GV70. All staff were easy to work with and friendly. More

by MCH
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Recommend Dealer
Yes
Nov 19, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind feedback! We're so glad to hear that all the issues with your GV70 were resolved to your satisfaction. It's great to know that our team made the process easy and friendly for you. Warm regards, Michael Hill mhill@benzelbusch.com

November 13, 2024

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The last person I had at Englewood left, so I was assigned to John. He was responsive. More

by MARTHA.PAVAO
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience! We’re glad to hear that John was able to assist you and provide the responsive service you expected. We understand transitions can be a bit unsettling, but we're happy to know that John made your experience a positive one. Warm regards, Michael Hill mhill@benzelbusch.com

November 13, 2024

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We used service on GV80, it was very smooth and easy transaction. We will use in the future also. More

by TUSHARBHATT1620
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Recommend Dealer
Yes
Nov 19, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great feedback! We're so happy to hear that your service experience with your GV80 was smooth and easy. We truly appreciate your trust in us, and we're excited to continue serving you in the future. Warm regards, Michael Hill mhill@benzelbusch.com

November 13, 2024

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Extremely uninformed, and returned vehicle with damages that were not upon pick up. When it was brought up, tried to make it seem that damages were there, but were unable to produce photos to prove it More

by JACKIEVILOMAR
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Recommend Dealer
No

Other Employees Tagged: Kelly McNichol, Jason Morgan

November 09, 2024

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I have purchased Mercedes-Benz from them in the past at their other dealership, and now with the Genesis store. Very good company to work with! More

by mjvisconti
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Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol

November 09, 2024

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Went to Englewood for my first GV80 oil change and the service and John were great. More

by DSPARK
Recommend Dealer
Yes

November 06, 2024

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Employee Rating

the place was clean but noisy the waiting area could be improved for waiting customers More

by MAHN2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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