John Shields

The initial sales rep bungled things so badly that I wrote the next morning to the general manager, operations manager, and sales manager to make them aware of the situation. Operations Director Moe Lar wrote the next morning to the general manager, operations manager, and sales manager to make them aware of the situation. Operations Director Moe Laraki contacted me right away, and it was he that handled procurement of the car I chose and the sales details. He was very professional, and has a wide network due to the length of time he has worked at Concordville Subaru. Because of this he was able to find and secure the specific car I wanted from another Subaru dealership. The sales transaction was seamless and relatively painless. It was also simplified by the fact that I paid cash for the car and did not do a trade-in. More

by dorothyverdon Verified Customer Verified Customer

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We couldn’t ask for a better experience. From the minute we pulled into the parking lot we were greeted by experts who helped us find the car we wanted. A big shout out to Bob, John and Matt From the minute we pulled into the parking lot we were greeted by experts who helped us find the car we wanted. A big shout out to Bob, John and Matt. Thanks for making the process so easy. Love Concordville Subaru. More

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Joe was wonderful to work with! Another great experience with Concordville Subaru. Very happy with our new car. Another great experience with Concordville Subaru. Very happy with our new car. More

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My go-to dealer for my favorite Subarus. I wouldn’t go anywhere else, as Concordville’s service department is top tier and I’ve always felt I was treated fairly my the sales department. This I wouldn’t go anywhere else, as Concordville’s service department is top tier and I’ve always felt I was treated fairly my the sales department. This is Subaru #5 for me, my second Outback and by far the best car I’ve ever owned. Nathalie was a treat to work with, prompt communicator, good listener, enthusiastic about the cars and the dealership and excited to help me get into the car I love. The manager John checked in with me many times, the loan guy Keith was friendly and patient. I highly recommend this dealership, their sales team and their service staff. More

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Great experience all around. Really appreciate the time Bill took to give me an overview of the car and the care in walking me thru the process. Excellent sales person. Thank you Really appreciate the time Bill took to give me an overview of the car and the care in walking me thru the process. Excellent sales person. Thank you! More

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I have purchased numerous vehicles from Concordville and have found the whole experience very satisfying. Thank you Anthony. have found the whole experience very satisfying. Thank you Anthony. More

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Luis was well knowledge on the vehicle. Very courteous , helpful and sincere. The purchase process was easy and not pressured, a very good experience. We will gladly recommend Luis and Very courteous , helpful and sincere. The purchase process was easy and not pressured, a very good experience. We will gladly recommend Luis and Concordville dealership to friends and neighbors More

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Bought my second Subaru (have 2019 Forester) and happy to say the second experience was as good as the first. I presented what i wanted in a deal including trade in and deal done in seconds. Was out the door say the second experience was as good as the first. I presented what i wanted in a deal including trade in and deal done in seconds. Was out the door quickly after learning all the aspects of my new Ascent. Bob Novotny and John Shields exceptional More

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I've bought 5 Subarus from this dealership over the last 7 years for my family. Happy with both the sales staff & service. Luis is new but shows great potential as a sales guy. He's genuinely interested in 7 years for my family. Happy with both the sales staff & service. Luis is new but shows great potential as a sales guy. He's genuinely interested in you which is the key for a good salesman. More

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Luis is such a wonderful person, great customer service, he went above and beyond. Took so many more steps for us. His personality is awesome, I know Luis will make so many others happy, also make it he went above and beyond. Took so many more steps for us. His personality is awesome, I know Luis will make so many others happy, also make it easy for them. Luis keep being the person you are, never change!!! So grateful ☺️. Thank Luis!!! More

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