John Shaw | Page 62

I've been taking my car to Crown Acura for about five years. In that time John and the rest of the serive staff have treated me with respect and have taken great care of my 1999 Integra. They explain all years. In that time John and the rest of the serive staff have treated me with respect and have taken great care of my 1999 Integra. They explain all the details and the pricing is fair. I especially appreciate that they provide a loaner car to drive if my repair will take more than a few hours to complete. I'd highly recommend Crown Acura for any repairs. Thanks so much for the great service! More

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Representatives are knowledlgeable and helpful. Service was scheduled promptly and completed quickly. John helped to make sure that I received available discounts for the services I requested even though was scheduled promptly and completed quickly. John helped to make sure that I received available discounts for the services I requested even though I didn't come in with a coupon. I felt valued and will return to Crown at the end of my lease term...even though I did not sign with this location. Oh, and I received a complimentary car wash. More

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John was extremely helpful in getting my vehicle serviced and taken care of. He went above and beyond my expectations. Crown Acura is now my dealership of choice due to the level of service I received. I and taken care of. He went above and beyond my expectations. Crown Acura is now my dealership of choice due to the level of service I received. I will gladly purchase future vehicles there and will definitely recommend to family and friends. More

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John Shaw has been my service advisor for about 8 years. He is always professional, courteous, and provides great service. While I did not originally buy my car from Crown Acura, I will definitely consider He is always professional, courteous, and provides great service. While I did not originally buy my car from Crown Acura, I will definitely consider this dealership when it is time to replace my current vehicle. More

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JOHN ALWAYS TAKES GOOD CARE OF ME. HE GETS ME IN AND OUT QUICKLY. hE IS ALWAYS DOING HIS BEST TO SAVE ME MONEY. A while ago I had my job eliminated due to Medicare reimbursement cuts. When my car came OUT QUICKLY. hE IS ALWAYS DOING HIS BEST TO SAVE ME MONEY. A while ago I had my job eliminated due to Medicare reimbursement cuts. When my car came in for service it needed some major work. Obiviously loosing my job and everything I didn't have the money and John worked with me on it so that I could get the service work done at a reduced amount. He always makes me feel like I am a very special customer. He is the only one at the dealership that I will deal with. More

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This was my first experience with Crown Acura's service department. A friend recommended John Shaw who she has worked with for a very long time. I was greeted immediately. I just needed a battery but compa department. A friend recommended John Shaw who she has worked with for a very long time. I was greeted immediately. I just needed a battery but compared with prior car service centers i have been to, this place far exceeded my expectations. Service was friendly and prompt. More

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I've purchased 2 cars from Crown Acura because of their I've purchased 2 cars from Crown Acura because of their service. The service is done in a timely matter. I've never had an issue in the 10 plus year I've purchased 2 cars from Crown Acura because of their service. The service is done in a timely matter. I've never had an issue in the 10 plus years I've been going there. John Shaw is professional, caring and trustworthy. He's the reason I travel an hour to get an oil change for my MDX. More

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We purchased a car from Crown Acura and have continued our relationship with the dealership because of the great service. John Shaw is a large part of this and has made typically stressfull and unpleasant our relationship with the dealership because of the great service. John Shaw is a large part of this and has made typically stressfull and unpleasant situations very smooth. We have recommended numerous friends. More

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It is always easy scheduling appointments with Crown Acura. Even if I need to reschedule, John is very accomodating and works with my schedule to make sure it is convenient for me. He is concientious Acura. Even if I need to reschedule, John is very accomodating and works with my schedule to make sure it is convenient for me. He is concientious in making sure my maitenance log book is kept up to date and strives to get me out of the dealership within the time frame quoted. if he isn't able to meet the deadline, he adjusts the price to make up for the extra wait. More

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I got into my TL at 7am and the battery was dead. I called the Acura Roadside Assistance number and was quickly speaking to a friendly person who scheduled someone to my home and, he was there in less called the Acura Roadside Assistance number and was quickly speaking to a friendly person who scheduled someone to my home and, he was there in less than 30 minutes! Leaving my house at 8am and while driving toward Crown Acura, I called the service department where I lamented to John Shaw my battery dilemma and also told him I knew I didn't have an appointment but it was a "battery emergency" and I was already "exceptionally late for work"! (Most mornings if I'm late to work it isn't an issue but on this day the state department was there to meet with us and I really needed to be on time.) I also told him I would be there ASAP but the morning traffic was its usual and I would be there as soon as I could. He politely said, "I'll clear the traffic path for you!" Of course, this remark instantly calmed me; we laugh and I made my way to the dealership. Upon my arrival, John had the paperwork ready for me to sign and I patiently waited for my new battery. By 9am I was on the road to work! By the way, John personally walked me to my car, opened the door and wished me a better rest of the day! What a guy! Thanks so much, Renee Sutter More

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