John Shaw

John Shaw is the most professional service manager I have ever worked with. We are 9 years strong and he has always given me the most appropriate guidance on service issues and service opportunities, never p ever worked with. We are 9 years strong and he has always given me the most appropriate guidance on service issues and service opportunities, never pushy! I fully trust John with my Acura which I plan on handing down to my grandson! It’s a winner! More

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Thanks goes to John Shaw for his knowledge and excellence over the years. He is the reason that we returned to Crown Acura for a second vehicle. over the years. He is the reason that we returned to Crown Acura for a second vehicle. More

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John Shaw was exceptional as always in meeting upon arrival on 13 January 2026 for my B16 scheduled service and ensuring my RDX went in immediately. I couldn’t be more grateful for how efficiently the arrival on 13 January 2026 for my B16 scheduled service and ensuring my RDX went in immediately. I couldn’t be more grateful for how efficiently the team worked to complete the service while I waited. I’m especially appreciative of John who kept me apprised throughout the process. And I couldn’t be more satisfied with the quality of the service. John is unceasingly supportive , knowledgeable and affable no matter the issue or its complexity!! Thank you so much (again!) John!! More

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The service at Crown Acura was some of the best I ever had and a big part of that was because of John Shaw!. He provided exceptional care and was very detailed on what was needed for my vehicle. had and a big part of that was because of John Shaw!. He provided exceptional care and was very detailed on what was needed for my vehicle. More

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Love Crown Acura! Quality vehicles and excellent service. My service agent John has been wonderful. Very refreshing. Would definitely recommend Crown Acura! Quality vehicles and excellent service. My service agent John has been wonderful. Very refreshing. Would definitely recommend Crown Acura! More

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John, has great customer service. He was very nice and informative. I appreciate his assistance. He was very nice and informative. I appreciate his assistance. More

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I have been purchasing and servicing my Acura’s at Crown Acura for more than five years now. John Shaw is my Service Advisor and is always attentive, gets the task done, efficient, and always polite. Thank Acura for more than five years now. John Shaw is my Service Advisor and is always attentive, gets the task done, efficient, and always polite. Thank you John! More

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Always a pleasure working with John and the team at Crown Acura. Scheduling service is very convenient, they keep on schedule and review the entire process with you. Acura. Scheduling service is very convenient, they keep on schedule and review the entire process with you. More

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John Shaw always provides the best service whether my vehicle is old or new. I always feel secure in knowing that he will make sure my vehicle is in the best shape it can be in. I highly recommend John S vehicle is old or new. I always feel secure in knowing that he will make sure my vehicle is in the best shape it can be in. I highly recommend John Shaw for your service needs! More

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John in the service center is the nicest guy. Plus he’s honest with timing and quotes. There are never any bait and switches (like what happens at a lot of service center). And, most importantly, Plus he’s honest with timing and quotes. There are never any bait and switches (like what happens at a lot of service center). And, most importantly, never once brought my car in for service and had to take it back for the same thing again (other than regularly scheduled service) Crown Acura is the best! More

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