John Shamieh

Complicated my down payment way too much. In the purchase of a 2024 Audi SQ5, I submitted a 40k down payment which a month and a half later has neither been applied to my loan account nor be In the purchase of a 2024 Audi SQ5, I submitted a 40k down payment which a month and a half later has neither been applied to my loan account nor been refunded to me, so that I can resubmit the same payment. Sebastian and John were very friendly and helpful; however, I am still waiting for the finance manager to resolve the down payment matter. Had these complications been prevented by the finance manager, my experience with this dealership would have been a very positive one. More

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What a pleasant, no pressure, and efficient experience. The car buying process can be so draining, but John and Tristan were an excellent team and helped make this whole process smooth and easy. Will def The car buying process can be so draining, but John and Tristan were an excellent team and helped make this whole process smooth and easy. Will definitely be back to rusnak again for our next purchase More

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John and the staff at Audi Pasadena were welcoming and professional from start to finish. We would highly recommend! professional from start to finish. We would highly recommend! More

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Very nice and clean. Nice amenities. John our salesperson was very helpful and professional. We really enjoyed our interactions with him. Nice amenities. John our salesperson was very helpful and professional. We really enjoyed our interactions with him. More

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Questions were adequately answered and none were until factually known. We were comfortable in all the straight forward negotiations. factually known. We were comfortable in all the straight forward negotiations. More

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From the first phone call with Rick to the final explanations from Elizabeth, my experience with Pasadena Audi was marked by unparalleled excellence. Rick's initial conversation set the tone for the explanations from Elizabeth, my experience with Pasadena Audi was marked by unparalleled excellence. Rick's initial conversation set the tone for the exceptional service to come. John's guidance throughout the entire process, from selecting the right car to explaining its features during the test drive, was invaluable. Ribal ensured a seamless and efficient purchasing process, while Elizabeth's expertise in technical features added the perfect finishing touch. Together, they exemplify the pinnacle of professionalism and dedication to customer satisfaction. My heartfelt thanks to the entire team at Pasadena Audi for making my car-buying journey truly remarkable. More

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