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John Serritella
35 Reviews
Happily married father of two good-looking young men. I love coming to work everyday to help my customers purchase the car of their dreams. I will not rest until my customers are completely satisfied!!
Read moreDealership Experience
10 yrs, 5 mos
Industry Experience
29 yrs, 8 mos
35 Reviews of John Serritella
September 23, 2024
Made an immediate appointment with McGrath & brought car in the same day. Service was great. in the same day. Service was great. More
by rivynut
Other Employees Tagged: Dana Grande, Bill Miller, Dariusz Senkow, Jeremy Sanchez, Clara Sassone, Steven Alisauskas, Nikki Dilollo
January 29, 2023
McGrath City Honda is a great dealership, both for purchasing and for service appointments. Highly recommend purchasing and for service appointments. Highly recommend More
by Heather
Other Employees Tagged: Milton Stewart , Ivan
December 15, 2022
They are the best from all dealer nice people and take talk nice and very friendly and they give best deal in whole chicago land talk nice and very friendly and they give best deal in whole chicago land More
by Khorajiya1984
Other Employees Tagged: Marcin Zdanowicz, Dariusz Senkow, Jeremy Sanchez, Clara Sassone
October 04, 2022
Alex Was AWESOME! ! Very helpful through out the whole process! Very good! The best ever!! ! Very helpful through out the whole process! Very good! The best ever!! More
by Kcprado0815
Other Employees Tagged: Alex Siapno
June 03, 2021
Jose Hinonosa was the best. He answered all my questions with respect and got me payments lower than I wanted! I love my new HR-V! with respect and got me payments lower than I wanted! I love my new HR-V! More
by jgiama1
Other Employees Tagged: Jose Hinojosa, Dariusz Senkow
March 26, 2021
This place is horrible. Yes, Dana Grande doesnt do her job. Or the sales manager. The way this place operates they won't be around long. job. Or the sales manager. The way this place operates they won't be around long. More
by estevane4149
Other Employees Tagged: Dana Grande
March 25, 2021
This dealership is a joke. Majority of the employees are very unprofessional. Dana Grande the client relations manager is not doing her job well. Rude and not helpful. Service advisor David Meraz extremely very unprofessional. Dana Grande the client relations manager is not doing her job well. Rude and not helpful. Service advisor David Meraz extremely rude and don’t listen to me as a customer. I am loyal to Honda but now it changes my mind because of the people on this dealership. More
by Hanz
Other Employees Tagged: Dana Grande, Jose Hinojosa, Alex Siapno, Dariusz Senkow, Ricardo Ferrusquia
July 17, 2020
I had a situation with my purchase so I was introduced to Dana Grande. to handle the situation. she was very rude and unprofessional from the very start, she does not know how to speak to customers my situat Dana Grande. to handle the situation. she was very rude and unprofessional from the very start, she does not know how to speak to customers my situation went from bad to worst in just a few seconds. this lady took everything I explained to her and quickly made me feel like I didn't know W😒TF I was talking a about. Customers ain't always right in this dealer. I definitely wont be recommending this dealer to anyone. However John Serritella. stepped in and quickly handled the problem very professionally. Thanks John for your help and understanding. not trying to tell you how to do your job but if I was manager I wouldn't have this person in the position she is in. She be a better correctional officer at cook county jail with that kind of attitude. More
by J, Rojas
Other Employees Tagged: Dana Grande
September 07, 2018
WOW!! Honest & Striaght Forward Approach - Best In Class!!! We have been customers of the McGrath family line of dealers for years and would not dream of going anywhere else. From straight forward financing op We have been customers of the McGrath family line of dealers for years and would not dream of going anywhere else. From straight forward financing options and VERY FAIR trade-in values, these guys do everything. I want the personal attention and details and that's exactly what you get here at McGrath City Honda. Referring anyone is always a risk, as it's almost a reflection on you. With City Honda, that's a risk I take all then time. We love our new 2018 Honda Elite....thank you John, Dana and staff!!! Oh, I can't wait for the new service center lounge, so comfortable already - you made waiting fun again, not to mention some great free car washed too! SAM T More
by SamT
Other Employees Tagged: Dana Grande , Edwin Mancia
December 27, 2017
Read first!!! They will rush you like the finance guy....will call the manager and get legal assistance ASAP. First: get the exact price you wanted on he car ONL They will rush you like the finance guy....will call the manager and get legal assistance ASAP. First: get the exact price you wanted on he car ONLY. No destination fee or extra unessasary BS like winter package. Second: don’t let them run your credit check until you get the price you want in paper. 3rd: make sure that the same price goes w you everywhere to the finance guy. Then you can decide if you want GAP, Maintenance Service, or extra BS you think you need. DONT! You can walk out the door w just only the car price (TrueCar app) and taxes. More
by Khoatran155
Other Employees Tagged: Alex Siapno, Juan Cruz, Dariusz Senkow , Juan Pimentel
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