John Scinto

Purchased a car March 14, 2026, had to return car on March 30, 2026, finance backed out of deal. Put $4,000 cash Down and was told the check would be expedited and sent the next day. April 7, 2026!! Bee March 30, 2026, finance backed out of deal. Put $4,000 cash Down and was told the check would be expedited and sent the next day. April 7, 2026!! Been waiting, so another car could be purchased. Missing work and have no way to transport my kids. I have called Deanna, and several other employees. No one will answer or return calls. More

Report | Print

Quick and efficient. That's exactly what the well-trained customer service team at this dealer showed me. That's exactly what the well-trained customer service team at this dealer showed me. More

Report | Print

Rashad was horrible. He is RACIST and I couldn't leave fast enough. I will never shop for a car there again He is RACIST and I couldn't leave fast enough. I will never shop for a car there again More

Report | Print

They Have Terrible Customer Service. I RECOMMEND NOBODY GO TO THIS PLACE !!!!The manager is so rude And Will Just Stare At You ……This Dealership Just Want People Money !!! I RECOMMEND NOBODY GO TO THIS PLACE !!!!The manager is so rude And Will Just Stare At You ……This Dealership Just Want People Money !!! More

Report | Print

The people here is very rude, unpleasant, bad customer service, unprofessional, and frustrated for no reason! I recommend going to another dealer that take time with there customers! This place could use service, unprofessional, and frustrated for no reason! I recommend going to another dealer that take time with there customers! This place could use a lot of improvement especially management! More

Report | Print

never received the info I requested! but that's ok purchasing from a private owner! I also see a better experience with dealerships in Columbus Ga at least some of them are willing to di but that's ok purchasing from a private owner! I also see a better experience with dealerships in Columbus Ga at least some of them are willing to discount fees instead of driving up a price that you could afford to one that you can't afford! I gave them 2 star only because I never spoke to anyone from the Hyundai store did have a good experience from the Fivestar CDJR store which they put me in contact with the Hyundai store because the vehicle in question was actually theirs and not the CDJR store's I then asked for the info again directly from the dealership and not through the search sites and still got no response. not the kind of service I have heard about the five star group generally the reports are good! I don't base all my decisions about a place on one bad event will check with the Five Star group again when next I am in need of a vehicle More

Report | Print

Worst experienece ever buying a car. Bought a 2016 Hyundai Tucson feom Jeremy Koone and within bot even a year, the car’s engine is completely gone. We were told it may be covered, but now we are out Hyundai Tucson feom Jeremy Koone and within bot even a year, the car’s engine is completely gone. We were told it may be covered, but now we are out of pocket thousands of dollars with no car. The car is in service at the dealership and we have recieved no correspondence from the dealership at all regarding its progress. This is an abosulte nightmare dealership. Don’t expect quality customer service either. Regardelss of the time of day you call service, you won’t get anyone on the phone, least of all Alvin. More

Report | Print

Very professional told what was done to the car and followed up regarding the work performed. Everyone was extremely friendly and helpful during the whole experience followed up regarding the work performed. Everyone was extremely friendly and helpful during the whole experience More

Report | Print

Always polite, covered charges at no cost, very helpful, very patient, awesome service. Very knowledgeable and informative and honest expectations on estimated delivery. Very reliable service time and aga very patient, awesome service. Very knowledgeable and informative and honest expectations on estimated delivery. Very reliable service time and again. More

Report | Print

This is the first time I go to a five star and not have to wait 3+ hours for my oil change. Thank you guys so much for a excellent experience! to wait 3+ hours for my oil change. Thank you guys so much for a excellent experience! More

Report | Print