John Ruskoski

Happy with sales day. Bought a 2020 Toyota and the extra warranty plan. My contract made sure i had his number because he came with my plan. Within a week check engine li Bought a 2020 Toyota and the extra warranty plan. My contract made sure i had his number because he came with my plan. Within a week check engine light came on. Immediate response to my call for help and their suggested plan worked. Disappointed that warranty person returned my call to my husband instead of me. I would rather have told my husband myself. Had check engine message cleared 6 times. After the third time I called and left a message for my contact again. No response. A few days later I called again and left a message. No response. After another few days I emailed. Again no response. After another few day I left a call message that I was disappointed with Ferguson’s after the sale service because I still hadn’t received any response. It was only after that call that another employee called me back and apologized for their dropping the ball. He was very nice and helpful. He told me that it wasn’t an excuse but they had been busy and explained that they had sold about 800 cars lately. I will wait until I see what happens next time, if there is a next time, before I offer a great rating. More

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I live in Missouri and twice now I have made the drive over to Ferguson to purchase my vehicles. I can’t say enough about how easy and simple the process has been. over to Ferguson to purchase my vehicles. I can’t say enough about how easy and simple the process has been. More

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I love Ferguson Kia dealership. They are always very pleasant and friendly. I would not trade where I shop for my cars. They are always very pleasant and friendly. I would not trade where I shop for my cars. More

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My Sales Technician Bryan Say was very knowledgeable about the vehicle we purchased everything that we wanted detailed repaired or tweaked if there was anything was done to perfection. Initial contact w about the vehicle we purchased everything that we wanted detailed repaired or tweaked if there was anything was done to perfection. Initial contact was Katrina and my finance Director was Brandon all of which I have been very impressed with and the company their policies are outstanding designed to serve the customer and to make sure they purchase was the best it could be. I think everyone at Furgusin for being so accommodating and so professional and a medic cases very Personalised to Our wants and satisfaction. More

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Had a great experience with Nathan and all of the other staff we interacted with at the dealer. All of the pricing was transparent and communication was excellent. staff we interacted with at the dealer. All of the pricing was transparent and communication was excellent. More

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A Great dealership! They are professional, knowledgeable and great people. Have bought three cars from them. They are professional, knowledgeable and great people. Have bought three cars from them. More

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I had a fairly painless experience buying a Kia. Mr. Ruskoski is one of those no-pressure, no-hassle, do-what-i-said-I-would type guys. Genuinely likeable and professional. Mr. Ruskoski is one of those no-pressure, no-hassle, do-what-i-said-I-would type guys. Genuinely likeable and professional. More

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The first salesman we interacted with was about to leave for the night, but put up his bag, and stayed late to let us test drive a Telluride. The sales associate who sold us a Telluride later that week was for the night, but put up his bag, and stayed late to let us test drive a Telluride. The sales associate who sold us a Telluride later that week was likable, answered our questions, and met expectations. Neither salesman were not pushy, either. Dealership was clean, had good coffee, and a decent car selection. More

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Working with Josh and Fergusons team was great. If anyone needs a Subaru I recommend them for all your subie needs. If anyone needs a Subaru I recommend them for all your subie needs. More

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John Reynolds was great and easy going, he made the car buying experience more enjoyable. John also helped provided an overview of financing options/rates, clearly explained the process. John Reynolds got buying experience more enjoyable. John also helped provided an overview of financing options/rates, clearly explained the process. John Reynolds got stuff done, he took care of some minor things with the vehicle quickly. He made the first portion of our experience at Ferguson excellent. I would absolutely seek John Reynolds out for a future purchase and Dozer still owes me a cupcake. The second portion of the buying experience with Keegan was torture. I don't know how much Keegan is required to do as part of his position, but we were forced to listen to warranty/add-on offers that we told them upfront we were not interested in. Keegan was friendly/polite, but our experience was incredibly annoying and a waste of time. In addition, the financing requirements included a seemingly unrelated document with no mention of the lender institution, and Keegan could/did not provide any documentation or passage with in the contract mentioning the form as a requirement for lending. Overall the process did take a long time, but this may have been partial due to the volume on that day. When I purchase my next vehicle, I will consider Ferguson and seek out John. However, before I buy, I would weigh how much time I have and whether I want to sit with someone from "financing" again (it was more like warrant and add-on sales). I got all the financing information I needed while with John and from another lady (sorry forgot her name, but she was getting the rates from the financial institutes, she was very polite and straight-forward). While the one question about the financial agreement, Keegan could/did not answer. The emails from Jaycie Taylor (before and after our purchase) were also annoying, she emailed us after our purchase at Ferguson to asking if we were still looking. More

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