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John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper | Page 35

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
381 Reviews
4.8

381 Reviews

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381 Reviews of John Ruper

May 12, 2021

Dealership Rating

Brandon provided excellent expertise as well as customer service. From our first interaction over the phone to walking me through the features of the vehicle. More

by mdg920
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Taylor-Mitchell

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May 12, 2021

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 08, 2021

Dealership Rating

Brandon Taylor was awesome. The best cars Salesman I've ever dealt with. Tom was also amazing and Erin in service is an A+ guy More

by KJR247
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace , Brandon Taylor-Mitchell, Daniel Walker, Erin in service

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May 10, 2021

Ken Ganley Ford Parma responded

Congratulations on your new purchase! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Ganley Ford West!

May 04, 2021

Dealership Rating

The dealership and it’s staff were very helpful. I dealt with Morgan and AJ and they made getting a new truck a painless experience! More

by Mikelight59
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher , AJ Bruno

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May 05, 2021

Ken Ganley Ford Parma responded

Thank you, Mike, for your business and this review. We're happy to hear that Morgan and AJ were able to help you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know.

April 28, 2021

Dealership Rating
Employee Rating

The salesman Brandon was amazing. He worked with us and make our car buying experience so pleasant. The customer service was amazing and I would recommend buying another car from them anytime! More

by marijamrdjen11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely, Brandon Taylor-Mitchell

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Apr 28, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brandon and our team, and we look forward to working with you again.

April 27, 2021

Dealership Rating
Employee Rating

Austin Simpson was awesome with helping my wife and I purchased a new Ford Explorer. Our vehicle was not on the lot and within a day Austin and John made sure we had the vehicle when promised. Great job! More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

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Apr 27, 2021

Ken Ganley Ford Parma responded

Thank you, David, for choosing Ganley Ford West, your feedback and rating mean a lot to us. We're glad Austin and John were able to help, and we hope to see you again!

Apr 27, 2021

Ken Ganley Ford Parma responded

Hi David, we're happy you found our staff to be so supportive during your experience here at Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

Dealership Rating

They were great. CJ did a very good job and got me the best deal possible. I’ll be back for any future purchases. The process went very smooth from sales to signing the papers. More

by MATTOZELLO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman

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Apr 23, 2021

Ken Ganley Ford Parma responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with C.J. here at Ganley Ford West.

Apr 23, 2021

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2021

Dealership Rating

Very attentive and listen to your needs. Was a seemless quick interaction very impressed. Was able to get exactly what I wanted and didn't have to spend a entire day at the dealership More

by Sorace.rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy , AJ Bruno

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Apr 15, 2021

Ken Ganley Ford Parma responded

Thank you so much, Rudy, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Apr 15, 2021

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2021

Dealership Rating

I had a very good experience at this dealership all staff were very courteous and helpful dealing with me and my purchase of my new F-150 Truck More

by DOUG3D61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

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Apr 14, 2021

Ken Ganley Ford Parma responded

Thanks for your review, Doug! We always do our best to make sure our customers leave with the car they desire. We're glad to hear you enjoyed your experience. We hope you enjoy your F-150 even more!

April 07, 2021

Dealership Rating
Employee Rating

John and his team are excellent. They go above and beyond and are so helpful. Thank you again for all your help on this new purchase! More

by Courtney Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Bruno

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Apr 07, 2021

Ken Ganley Ford Parma responded

Courtney, Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience!

March 27, 2021

Dealership Rating

Great service. In and out quickly. The price was right around where I wanted/needed to be. I've bought my last 3 cars there. More

by GOODDAYMOONSTUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Walker

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Mar 28, 2021

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford West!

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