John Ruper
John Ruper at Liberty Ford Parma Heights
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John Ruper

General Sales Manager

Liberty Ford Parma Heights

6600 Pearl Rd
Parma Heights, OH 44130

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8 Reviews
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8 Reviews

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8 Reviews of John Ruper

February 03, 2023

Dealership Rating
Employee Rating

This place is horrible they are all liars and thieves please go some where else our car broke down twice in first month second time they kept it a month 4 months after we got the car back they didn't pay More

by Phillip Goff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

December 24, 2022

Dealership Rating
Employee Rating

Thanks liberty Ford parma i have my Christmas gift, I know if I want another Ford, I will be back to liberty Ford parma, Thanks again More

by roblesjos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul LaRocco

Dec 26, 2022

Liberty Ford Parma Heights responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 29, 2021

Dealership Rating
Employee Rating

Good people good deals easy to work with trustworthy salesman no pressure sales nice vehicles on there lot at all times!!!! More

by alandtelling
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 07, 2019

Dealership Rating
Employee Rating

HORRIBLE EXPERIENCE Liberty Ford Parma Hts is ineffectual and incompetent. It was unable to complete a warranty repair correctly, yet lied and claimed it was complete. Th More

by hmmmx3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Palffy, Dave Baker, Nicole Nahm, Kyle McGuire , Secretary who called for the rental car return was terribly disrespectful.

November 12, 2015

Dealership Rating

Horrible sales and customer service. Just one of my experiences with them. Bought a 50,000 car from #libertyford was told they would put on new brakes when I picked it up as part of the More

by Shannont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Danielle sales

November 05, 2015

Dealership Rating

Great service buying a new Ford Focus My wife and I had a nice experience buying a new Ford Focus (now tucked in the garage with our 2012 Focus). The brand sold itself but Paul LaRocco mad More

by FocusAgain
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul LaRocco, Mike Pindroh

Nov 06, 2015

Liberty Ford Parma Heights responded

Thank you so much for that feedback! We sincerely appreciate your business and hope you enjoy your new Focus for years to come. Let us know if we can do anything else to help down the road.

August 08, 2015

Dealership Rating

FANTASTIC EXPERIENCE When I walked into Liberty ford I felt welcome right away. Everyone was every friendly. Brian Horan listened to what I had to say then work with me More

by christine 18120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Horan, Matt Peters

Aug 10, 2015

Liberty Ford Parma Heights responded

Thanks for the feedback Christine! We're glad you had a great experience. Enjoy your new vehicle.

February 26, 2015

Dealership Rating

Paul La Rocco is 1st class! We purchased a new Ford Explorer recently and I can't say enough about Paul! He makes the process easy and efficient! Happy with the deal! More

by heatherk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul LaRocco, Matt Peters

Feb 26, 2015

Liberty Ford Parma Heights responded

We're glad to hear that you are enjoying your new Explorer. Thank you for sharing your feedback and for your business! We'll pass the kudos along to Paul.

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