yes, the service guy was great.
he got in and out fast. thank great job.
he got in and out fast. thank great job.
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by Rhouston1924
Service Price Transparency
Jan 14, 2025 -
Duval Ford responded
Duval Ford appreciates your 5 star review for our service team Rhouston1924.
Dalton was our service advisor, Dylan and Leo were the
mobile technicians, Tammy called with the bad news (the amount to fix our vehicle), and Donna was the vallet. They were all so very nice to us, and
mobile technicians, Tammy called with the bad news (the amount to fix our vehicle), and Donna was the vallet. They were all so very nice to us, and kept us informed every step of the way. Not thrilled with the amount, but understand why, and just really appreciate that they were able to take care of the problem quicker than expected.
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by jmr020244
Service Price Transparency
Other Employees Tagged:
Dalton Wright, Dylan, Leo, Tammy
Jan 14, 2025 -
Duval Ford responded
Thank you jmr020244 for working with the Duval Ford Service team to get your vehicle up and running. We respect your time and work diligently every day to exceed your expectations.
Very good customer care , work carried out very
satisfactory , everything kept very clean, everybody very helpful
satisfactory , everything kept very clean, everybody very helpful
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by rayboozaman777
Service Price Transparency
Jan 06, 2025 -
Duval Ford responded
Thank you rayboozaman777 for sharing your 5 star experience with Allison and the entire Duval Ford service team. We strive for 100% customer satisfaction every day.
Excellent valet and in shop service on an issue with a
new 2024 Maverick Lariat purchased last week.
new 2024 Maverick Lariat purchased last week.
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by joewag1964
Other Employees Tagged:
Tino Lebron
, Jose Negron, Mashal Ahmdi
Jan 02, 2025 -
Duval Ford responded
Duval Ford appreciates hearing from our customers about their 5 star experience joewag1964. Glad we were able to assist. Enjoy your 2024 Ford Maverick Lariat.
Duval Ford offered teachers a free mobile oil change.
It was easy to book and they came to my work and took care of everything. It was easy and worked out great with my schedule!
It was easy to book and they came to my work and took care of everything. It was easy and worked out great with my schedule!
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by CCalvo
Service Price Transparency
Dec 31, 2024 -
Duval Ford responded
Awesome to hear you took advantage of our 'Teachers Drive Us" program. Thanks CCalvo for providing the Duval Ford Mobile Service Team with 5 stars.
Good good good good good good good good good good good
good good good good
good good good good
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by brooks
Dec 16, 2024 -
Duval Ford responded
Duval Ford accepts your 15 good 5 star review and counters with great appreciation for your continuing business Brooks.
I loved everything about Duval Ford.
They did a great job in keeping me informed great job
They did a great job in keeping me informed great job
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by Shotz28
Service Price Transparency
Nov 26, 2024 -
Duval Ford responded
The Duval Service First promise includes clear communications and excellent time management. Thank you Shotz28 for the 5 star recognition for the entire Duval Ford team.
Friendly staff and service was completed in reasonable
amount of time. Also, received electonic notification when service was complete. The only suggestion for training purposes is the oil monitor system
amount of time. Also, received electonic notification when service was complete. The only suggestion for training purposes is the oil monitor system was not reset and instead of filling the oil with 15 quarts (capacity per Ford manual), the truck was filled with 13 quarts (I verified via oil dip stick and added two quarts to fill mark).
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by rwhee11075
Service Price Transparency
Nov 11, 2024 -
Duval Ford responded
Thanks rwhee11075 for the 5 star recognition for the Duval Ford service team. Your comments have been passed along to management.
I was pleased with the final result of my latest visit to
Duval Ford. They stood behind their word to deliver superior service.
Duval Ford. They stood behind their word to deliver superior service.
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by Rod
Service Price Transparency
Sep 17, 2024 -
Duval Ford responded
Thanks Rod for providing Duval Ford's service department with 5 stars for your superior experience.
The did what was scheduled to do.
They didn't hassle me into getting any additional services.
They didn't hassle me into getting any additional services.
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by tcbndferg
Service Price Transparency
Jun 13, 2024 -
Duval Ford responded
Duval Ford focuses on 100% customer satisfaction every day. Thanks tcbndferg for the 5 star recognition.