Dealership Experience
21 yrs, 1 mo
Industry Experience
30 yrs, 4 mos
Languages Spoken
English
184 Reviews
Write a Review184 Reviews of John Roche
April 20, 2022
My car salesman was very nice however made promises that he couldn’t keep and for that I’m very disappointed. My car was being detailed as I was signing documents, once the car came out of detail I noticed he couldn’t keep and for that I’m very disappointed. My car was being detailed as I was signing documents, once the car came out of detail I noticed 2 long white scratches, it was Sunday evening and everyone was leaving, he said not to worry, he would speak to manger and get them taken care of, well I waited for a week for him to get an answer from his boss and basically when I asked him 5 times, I was offered to come pick up touch up paint from the parts department. I purchased a 2019 CERTIFIED PREOWNED, not a 2008 vehicle, I do not want touch up paint! Very disappointed More
Other Employees Tagged: Mario Echevarria, Anthony Strazzeri
April 12, 2022
They made my experience so quick and easy. This was my 3rd time purchasing a car and I wished the past 2 processes was as seamless as this purchase. This was my 3rd time purchasing a car and I wished the past 2 processes was as seamless as this purchase. More
Other Employees Tagged: Tim Eberhardt, Rebecca Morris
March 20, 2022
Everyone was very helpful from start to finish. I felt informed and confident with my purchase! Very appreciative. I felt informed and confident with my purchase! Very appreciative. More
Other Employees Tagged: Jack Grimes, Mario Echevarria
March 03, 2022
Great dealership with plenty of cars to choose from. Jack is very professional and patient with us while we were there for our 2019 Acura RDX. We are very happy with their service. Jack is very professional and patient with us while we were there for our 2019 Acura RDX. We are very happy with their service. More
Other Employees Tagged: Jack Grimes, Mario Echevarria
February 22, 2022
Very pleasant professional employees. Very nice atmosphere. I felt very comfortable with everything. Would recommend. Very nice atmosphere. I felt very comfortable with everything. Would recommend. More
Other Employees Tagged: Ken McDaniel, Mario Echevarria
February 11, 2022
It was truly a great experience, yes we were looking for a new car but we didn’t expect to leave that day with one. From start to finish it was truly a great experience. a new car but we didn’t expect to leave that day with one. From start to finish it was truly a great experience. More
Other Employees Tagged: Ed Riley, Mario Echevarria, Evan Gill
December 01, 2021
Was a good experience with very genuine people. I would definitely go back for my next car purchase. definitely go back for my next car purchase. More
Other Employees Tagged: Ken McDaniel, Rebecca Morris
November 27, 2021
I received excellent customer service at Davis Acura. I love my car! Thank you so much to an amazing team of professionals. love my car! Thank you so much to an amazing team of professionals. More
Other Employees Tagged: Mario Echevarria, Ron Marchesani , Michael Civil
November 23, 2021
So Tim was wonderful. Extremely considerate, and worked hard to get our loan issues sorted out. Allowed us to try out a couple vehicles, and never rushed us. He always has a calm, genuine smile on his face hard to get our loan issues sorted out. Allowed us to try out a couple vehicles, and never rushed us. He always has a calm, genuine smile on his face. My problem is with their service center. There were a few scratches on the side door and I asked if they could be buffed out or fixed up before we left (as they were small). Tim assured us they could easily do so. What we got back was not what we asked for. They literally took what looked like a slightly different colored nail polish and roughly painted over the small scuffs. It literally would have looked better if I colored in only the actual scratch with a blue permanent marker. It really ruins the clean and sleek look of the car. My gf was pretty bummed about it, considering we just purchased a $22k dollar car. But I don’t even know how I could get that fixed now. So needless to say don’t ask the service center for anything cosmetic. They did at least fill the tires and re align the tight steering wheel for me. More
Other Employees Tagged: Tim Eberhardt, Mario Echevarria
November 18, 2021
Chris is absolutely a gentlemen and what an asset to Davis Acura! I cannot wait to go back and treated this well again Davis Acura! I cannot wait to go back and treated this well again More
Other Employees Tagged: Chris Yates
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