Dealership Experience
12 yrs, 7 mos
140 Reviews
Write a Review140 Reviews of John Riley
November 17, 2024
My family has purchased several new vehicles from Hawthorne Chevrolet in the years past and have always had the vehicles serviced at the dealership. My initial service writer was STEVE KOCHAN, who is Hawthorne Chevrolet in the years past and have always had the vehicles serviced at the dealership. My initial service writer was STEVE KOCHAN, who is now the service manager at the dealership. Steve was always on the top of his game with good advice pertaining to my vehicle service. Upon Steve becoming the service manager, I have used Mike Rivera as my service writer. Mike has followed in Steve’s footsteps and assisted me with all my service needs . The service department is essential to making the dealership what it is today. Any dealership can sell vehicles. The service department is the key to having your vehicle running properly!!!! More
Other Employees Tagged: Joe Decangi, Al Hoverman, Mike Rivera, Steve Kochan
March 04, 2024
Very happy with my Chevrolet Trax and the excellent customer service, professionalism and prompt service by this Hawthorne dealership. customer service, professionalism and prompt service by this Hawthorne dealership. More
Other Employees Tagged: Carrie Bickford, Rich Mongiardo, Gary Monnecka, Tony Fernandez, Luis Pacheco, Joe Decangi, Mike Rivera, Thomas Verheeck , The young guy that drove me to and from Enterprise and Hawthorne. 👍
January 17, 2024
Great experience leasing a car. Gary understood what we were looking for, found us the right vehicle, and explained everything we needed to know. Professional environment. Gary understood what we were looking for, found us the right vehicle, and explained everything we needed to know. Professional environment. More
Other Employees Tagged: Carrie Bickford, Gary Monnecka
December 04, 2023
Service Department is clean, and the staff is personable, knowledgeable and attentive to customer and vehicle needs. I have been coming here for 10 years and have all three of my Chevrolets serviced here, on knowledgeable and attentive to customer and vehicle needs. I have been coming here for 10 years and have all three of my Chevrolets serviced here, one of which is 20 years old with 180,000 miles. More
Other Employees Tagged: Chuck Serra, Mike Rivera
November 05, 2023
The dealership are always professional & willing to offer advice on the care needed to prolong upkeep of your car. advice on the care needed to prolong upkeep of your car. More
Other Employees Tagged: Brooke Geyer
October 27, 2023
The Hawthorne Chevy service department is awesome! ! We always receive prompt and courteous service and care. ! We always receive prompt and courteous service and care. More
Other Employees Tagged: JR Gray, Al Hoverman, Steve Kochan
October 07, 2023
I'm just so pleased with the excellent service and the friendly staff. I will be taking my vehicles there from now on and recommending Hawthorne Chevy to all my family and friends. Thank you friendly staff. I will be taking my vehicles there from now on and recommending Hawthorne Chevy to all my family and friends. Thank you More
Other Employees Tagged: Carrie Bickford, Rich Mongiardo, Joe Decangi, Brooke Geyer, Al Hoverman, Mike Rivera, Steve Kochan , Steve Barna, Steve Barna Jr
October 04, 2023
Always a good experience at the dealership. Nice people and good service . Can’t wait to go back Nice people and good service . Can’t wait to go back More
Other Employees Tagged: Carrie Bickford, Rich Mongiardo, Joe Decangi, Brooke Geyer, Al Hoverman, Mike Rivera, Steve Kochan
September 19, 2023
Great, friendly efficient interactions in the sales, finance and service repair departments. They are all in tune with meeting the individualized needs of their customers. finance and service repair departments. They are all in tune with meeting the individualized needs of their customers. More
Other Employees Tagged: Dennis Johnson, Carrie Bickford, Thomas Verheeck
August 26, 2023
I have been a Hawthorne Chevy customer for 55 years. I have seen the changes to their ownership, location and salesman. They have always been for the customer first. They take each customer personal an I have seen the changes to their ownership, location and salesman. They have always been for the customer first. They take each customer personal and listen to your needs. Their service department is clean and always up front with their costs of repairs. Thanks Hawthorne Chevy. More
Other Employees Tagged: Joe Decangi, Brooke Geyer