John Rausch

Very good dealership, especially John Rausch my dealer who made buying my car a great experience. He laid it all out and I got a great deal. who made buying my car a great experience. He laid it all out and I got a great deal. More

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The staff at Shaheen is FANTASTIC! This is the second car I have purchased from this saleman. I sought him out at the dealership simply because my prior purchase from him went so smo This is the second car I have purchased from this saleman. I sought him out at the dealership simply because my prior purchase from him went so smoothly! More

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Dave Hanna and the staff at Shaheen were very patient with us as we worked through some tough decisions about what to buy. The buying experience could not have been easier. This is the second car we've p with us as we worked through some tough decisions about what to buy. The buying experience could not have been easier. This is the second car we've purchased there and we will be doing it again when the time comes to replace one in the future. More

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We have always been happy with how things go at Shaheen. John Rausch has always gone above and beyond what one would expect of him. He is great...an asset to your organization. Thank you! John Rausch has always gone above and beyond what one would expect of him. He is great...an asset to your organization. Thank you! More

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When I arrived, I had to walk inside to find a salesman. No one came up to me until the sales manager asked if I’d been helped, he found someone for me. I picked out a truck but decided by the next morning No one came up to me until the sales manager asked if I’d been helped, he found someone for me. I picked out a truck but decided by the next morning I wasn’t too fond of the color. So come Monday morning I called my sales guy to ask him if I could change colors. He was really irritated with me. I asked if he could give me an hour to get online and verify the colors I looked at over the weekend. I was told I had to decide now so I did. Then he text me to tell me my financing was complete and to come in at 4 to sign the paperwork. I asked what the interest rate was and he said he tell me at 4. I pretty much had to say I wasn’t coming out until he told me the interest rate. Finally he says 5.5%, I said I wasn’t happy with that rate and thank you he got really upset and called me. I was at work and had someone in my office. I asked him if I could call him back and he hung up and text me the finance guy would be calling me. Now I’m just done, luckily for John the finance man Chris had a much better disposition and was great to work with because I was not going to purchase anything from Shaheen. With in 5 minutes Chris called back and was able to drop my interest more than 2 points. So I kept the appt at 4 to go sign paperwork, I was not able to get to the back until 5:30. I made the appt so I wouldn’t have to wait that was frustrating. I went to pick up my brand new truck and it hadn’t been cleaned. I know it’s the sellers market right now but on 1/10/22 I took my son to Feldman’s in Lansing to purchase a new truck that I had to co-sign for. I buy GM because of my family that has and is working there but things like this makes me want to look else where. More

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Very good. My lease was up and went home with a new 2021 crew cab the same day. John Rausch handled everything very professionally. I would recommend John to everyone. crew cab the same day. John Rausch handled everything very professionally. I would recommend John to everyone. More

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Excellent start to finish I have had multiple leases through Shaheen Chevrolet and I found their sales and service to be the best. I get the best price up front and they pay a I have had multiple leases through Shaheen Chevrolet and I found their sales and service to be the best. I get the best price up front and they pay attention to detail. More

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Very Good Service John was very knowledgeable and experienced, he got us through the process quickly and effieciently. Overall this was an excellent experience and I ha John was very knowledgeable and experienced, he got us through the process quickly and effieciently. Overall this was an excellent experience and I have purchased 2 vehicles from the dealership. More

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Love Shaheen! I knew I was long over due and could no longer put off car shopping. John took and made the entire process painless and got me exactly what I wanted a I knew I was long over due and could no longer put off car shopping. John took and made the entire process painless and got me exactly what I wanted and worked hard to get us a GREAT deal! John as well as his management team went above and beyond! I love how Shaheen is committed to making each clients experience the best and exceeding all expectations. Let's face it there are a lot of Chevy dealerships, but I will drive right past them every single time to get to Shaheen's. Thanks John! -missey trudell More

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Who Cares? Shaheen Cares. They took special time to carefully understand my situation and made sure that I was satisfied after doing all of the legwork. Working Shaheen Cares. They took special time to carefully understand my situation and made sure that I was satisfied after doing all of the legwork. Working with John was a joy. He's smart, fun, and intentional. My first pick for anyone. More

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