John Powell

In the past would have gave 5 stars. Have always had my Ram trucks serviced here. Current 2019 Ram I complained about a coolant smell several times while under warranty and they could ne Have always had my Ram trucks serviced here. Current 2019 Ram I complained about a coolant smell several times while under warranty and they could never find any thing. Brought it in today for a oil change and tire rotation with 50k miles on it. Service writer says I smell a coolant leak. Do you want us to check it out? Told him yes as I have complained about that for 2 years and they never could find anything. He says ok , there is a 150.00 fee to check it out . Told him as much as I had complained while under warranty and they couldn't find the problem I was not going to pay 150 bucks for them to look now. I understand they have to pay thier techs as I was one for many years but asking for 150.00 to check what was clearly going on while under warranty and they couldn't find or fix felt like a slap in the face. More

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Very knowledgeable, very professional, good available inventory backed by a solid service department. My second purchase because of the above. inventory backed by a solid service department. My second purchase because of the above. More

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We were greeted with a smile and great atmosphere. Our salesman was awesome and has everything ready for us Our salesman was awesome and has everything ready for us More

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"🚫 Unfortunate experience at Kernersville Chrysler Dodge Jeep Ram! 😡 Due to a documentation error during a factory recall service, my car was flagged by Carfax as an odometer roll-back. 😤 This isn't my fi Jeep Ram! 😡 Due to a documentation error during a factory recall service, my car was flagged by Carfax as an odometer roll-back. 😤 This isn't my first issue with this dealership, as a protracted service problem dragged on for over a year. Only when I reached out to the sales manager, things were resolved. Buyers, beware! 🙅‍♂️ This incident significantly devalued my car on a recent trade. #KernersvilleChryslerDodgeJeepRam #DealershipTroubles" More

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Very poor customer service! Attempted to reach John Pwell numerous times by phone with no response, regarding a repair poorly done by KTD which i was refered by Kernersville Dod Attempted to reach John Pwell numerous times by phone with no response, regarding a repair poorly done by KTD which i was refered by Kernersville Dodge. DO NOT PURCHASE here! More

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Sales person was great to work with. Was able to make what I thought was a good deal. Definitely will recommend this dealership to others. Was able to make what I thought was a good deal. Definitely will recommend this dealership to others. More

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In my opinion they are the best In customer service, care for their customers and willingness to work with you. They do everything they can to make sure you are happy and confident in your purchase. I have n for their customers and willingness to work with you. They do everything they can to make sure you are happy and confident in your purchase. I have now bought 3 vehicles from them in 2 years. I would not go anywhere else. I come from CT to buy from them. More

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Very professional and quick got me in and out with in an hour. Very good prices as well. hour. Very good prices as well. More

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My fiance and I have had the worst experiences ever with this dealer. The first sales person, a Latino guy, sold us a lemon that we couldn't even get plated. Another sales person, Jay, talked to one of the this dealer. The first sales person, a Latino guy, sold us a lemon that we couldn't even get plated. Another sales person, Jay, talked to one of the higher-ups who bought back the lemon and sold us a more expensive truck that also has problems (though not as many as the lemon had, as it was in the shop more often than not in the month that we had it). I would NOT recommend this dealership to my worst enemy. In fact, you're better off going to a buy here, pay here dealer. We've just contacted the Dodge Corporate Office to file a complaint against this dealer. More

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Bought a jeep here. Got pressured into a extended warranty.Been Stranded twice now and this place will do everything they can to not honor warranty.I caution anybody to t Got pressured into a extended warranty.Been Stranded twice now and this place will do everything they can to not honor warranty.I caution anybody to take their business elsewhere. More

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