John Pasternak

I have a 2002 Ford Thunderbird and the front number was ripped off by a passing car. I brought it to SECOR Collision Center in New London and they had to find parts for my 22 year old car. It took almost a ripped off by a passing car. I brought it to SECOR Collision Center in New London and they had to find parts for my 22 year old car. It took almost a month to secure all the parts they needed but they did a spectacular job putting my baby back together and I couldn’t be happier. I am completely satisfied with the work they did and I wouldn’t hesitate to use them in the future. Thank you SECOR! More

by dandysandy323 Verified Customer Verified Customer

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Was in a car accident and my car was pulling to the left after it was fixed so I had an alignment done from Secor because I trust them totally…. I was told my passenger front tire could not be aligned. call after it was fixed so I had an alignment done from Secor because I trust them totally…. I was told my passenger front tire could not be aligned. called the collision dept in the same building and they told me to bring it back in, thank God my insurance is taking care of it and hopefully we can resolve this issue. More

by Jackee Verified Customer Verified Customer

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This is our fourth Volvo from Secor’s in New London. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. More

by aprilmichas Verified Customer Verified Customer

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Finished work was great. My concern was time it took a month waiting for part. Had I known that I could have continued to drive it until part were in and not incur $1100 ren My concern was time it took a month waiting for part. Had I known that I could have continued to drive it until part were in and not incur $1100 rental bill. More

by mckeever Verified Customer Verified Customer

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Bear Dalton and Kayleigh Sweet are terrific. Handled everything perfectly. They were so professional and made it fun and easy. Otto from Volvo was also helpful - nice to see the partnership b Handled everything perfectly. They were so professional and made it fun and easy. Otto from Volvo was also helpful - nice to see the partnership between Secor brands. I scheduled first service and Eric was great. More

by CD Verified Customer Verified Customer

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They did a good job. I am very happy with what they did with my car, now it looks like new. I am very happy with what they did with my car, now it looks like new. More

by David Guirchardo Liranzo Verified Customer Verified Customer

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We received exceptional service from beginning to end. Julie Mei was gracious and helpful in setting up a complex arrangement to have both extensive body work and routine servicing done during a single v Julie Mei was gracious and helpful in setting up a complex arrangement to have both extensive body work and routine servicing done during a single visit. She is a gem!!! The body work was extremely well-done. The car looks new, despite numerous scratches, dents and other damage. The interior and exterior cleaning are superior. More

by THOMPS925 Verified Customer Verified Customer

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Overall turned good, but the communication is weak between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is ha between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is hard for them how to communicate with me. They sometimes are awkward with me. They don't know to call me, to text me or to email me. I don't blame them. But till the end, Laura is a last huge communicated helper to catch up with me thru the email and text. I admit that I am impressed that the service is a good service to repair my car well. More

by GUARDEZ Verified Customer Verified Customer

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I am a very happy customer. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. More

by mzampini Verified Customer Verified Customer

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The Service Department is beyond a 10, they're a 15 ! Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbeliev Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbelievably great experience, wholeheartedly recommend Secor Collision. More

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