John O'donnell | Page 2

I have my new 2024 CRV. For almost a week. Dylan Welch was my salesperson. He was very knowledgeable and answered most of my questions. I have been buying my cars at Honda For almost a week. Dylan Welch was my salesperson. He was very knowledgeable and answered most of my questions. I have been buying my cars at Honda at the Kingston location for over 20 plus years. My service advisor at the present time is Robert Munson. He is very patient and I put my trust in his advice. More

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I was treated with professionalism and courtesy in a timely fashion. I appreciate the service I received timely fashion. I appreciate the service I received More

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Bought my Insight here and have always had good service and good service results. This is my 45th Honda since 1976. and good service results. This is my 45th Honda since 1976. More

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Susan Kelly is amazing! She always works really hard to help me understand and give the me best without breaking my pockets. She always works really hard to help me understand and give the me best without breaking my pockets. More

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The team at Lia Honda is the best! I'm especially impressed by Mark Wertheim's care for his clients' safety, thoroughness in his work (and getting the best deal possible), and how he m I'm especially impressed by Mark Wertheim's care for his clients' safety, thoroughness in his work (and getting the best deal possible), and how he makes even the most stressful car repair situations more manageable and fun. He practices anticipatory service, like when he was aware of an A/C recall and offered to replace it when I brought the car in in February, before I had to deal with no AC and a potential bottlenecked supply for replacement parts in the middle of summer. He is above and beyond, and with all their associates I've never had a bad service experience here. I will always bring my car here, I totally trust this team to keep her running as best as she can for as long as she can. More

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Lia Honda always has my back. Susan Kelly has been very good to me. Thank you. Susan Kelly has been very good to me. Thank you. More

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I am very happy with the service I received at Lia Honda. My service advisor, Susan Kelly is friendly, professional and knowledgeable. I was able to get an appointment for service in a timely manner and John My service advisor, Susan Kelly is friendly, professional and knowledgeable. I was able to get an appointment for service in a timely manner and John O'Donnell was able to diagnose and fix the problem without having to replace the part, saving me time and money. I live out of state and was visiting family when my Honda needed service. I am seriously considering making Lia Honda my go-to Honda service dealer and ditching my Honda dealer at home! More

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Jared Stoutenburg was engaging, helpful, and informative; John's mechanical servicing of the car was excellent. John's mechanical servicing of the car was excellent. More

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Jared Stoutenburg and the crew did a fantastic job on the vehicle.I was flabbergasted in which the short time it was complted. vehicle.I was flabbergasted in which the short time it was complted. More

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Very pleased with the service from Honda especially with Susan Kelly from the service department and John O’Donnell from the technical team who worked on my car. Sue is very knowledgeable of what needed to Susan Kelly from the service department and John O’Donnell from the technical team who worked on my car. Sue is very knowledgeable of what needed to be done with my car. She was very friendly and contacted me as soon as my car was done. John who worked on my car always does an excellent job. This is my third Honda and I have been dealing with Sue and John for many years and they are both an asset to your company. I know after I pick up my car I feel safe driving because of the people that I dealt with. The service that I get from you company is why I keep buying a Honda. We have two Honda’s in our household and will continue to buy Honda’s because of your service. More

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