John Nissen

Earnhardt Ford responded

Thank you, Jordan! We're thrilled to hear you had a great experience with our service and that Ashley was able to assist you effectively. Your feedback means a lot to us, and we look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Earnhardt Ford responded

We're thrilled to hear you appreciated our straightforward approach and efficient paperwork process. Your feedback motivates us to keep delivering a great experience. Looking forward to serving you again! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Earnhardt Ford responded

We really appreciate your kind words! We're thrilled to hear that you and your family have had great experiences with Allie and our service team at Earnhardt Ford. Your satisfaction means the world to us, and we look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Earnhardt Ford responded

Thanks for the fantastic review! We're thrilled to hear you've had great experiences with us and appreciate your recommendations. Our team is dedicated to providing excellent service, and we look forward to helping you and your loved ones with future vehicle purchases! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Earnhardt Ford responded

Thank you so much for the kind words, Udy! We are delighted that Tim provided exceptional service and made your experience pleasant. We look forward to welcoming you back in the future. If you need any further assistance, feel free to reach out! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Earnhardt Ford responded

Hi Dennis, thank you for taking the time to share your positive experience with us! We're thrilled to hear that your truck purchase with us was hassle-free. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new truck! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Earnhardt Ford responded

Hi Asan, thank you for taking the time to share your positive experience with us! We're delighted to hear that our team took good care of you and your Maverick. Providing top-notch service is always our priority, and we're glad we could make your visit enjoyable. We appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Earnhardt Ford responded

Hi Al, thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our staff and found our space inviting and clean. We appreciate your feedback and hope to see you again soon! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Earnhardt Ford responded

You purchased the vehicle from us under the pretense that your Credit Union would give you a certain interest rate based on your relationship with them. However, your CU did not give you the rate that you thought they would so your payment increased. You blamed us for that increase and in your sales survey to Ford, you stated, that you wished you could rescind your vehicle purchase and give the vehicle back. We read that survey and called you to simply give you the option to rescind. You declined our offer. If you would like to discuss further, please reach out to me. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Earnhardt Ford responded

Hi Mlwehking, thank you so much for your kind words! We're thrilled to hear that you had a great buying experience with us. Our team strives to provide friendly service while making the process fast and efficient. We appreciate your feedback and hope to see you again soon! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com