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John Nguyen
John Nguyen at Elk Grove Toyota
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John Nguyen

Express Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.5
78 Reviews
4.5

78 Reviews

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78 Reviews of John Nguyen

March 03, 2025

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Employee Rating

Very good service and I will recommend my friends to come over for the good service. More

by Yihong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Kuykendall, Steve Adams , Duong Vue

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Mar 04, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

February 20, 2025

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Employee Rating

Fast and efficient service . Close to my location and excellent customer service. Good price overall More

by Ndy1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Keosykao, Miguel Navarro, Andy Tran , Primal Kumar, Ronald Singh, Mike Lau, Gustavo Nevarez, Khang Bui, Andres Flores

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Feb 20, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review and rate many of our Service staff. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

February 12, 2025

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Employee Rating

Great except I did not get the car wash I requested. Need to do better next time. More

by katinsac
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 13, 2025

Elk Grove Toyota responded

Hello, Thank you for your feedback. I apologize for the missed car wash. Please come by whenever you have time and we will be happy to take your vehicle through our carwash as long as there is no preexisting windshield or body damage. We look forward to doing better at your next visit. Thank you for your time and your business. Sincerely, Jeannette Blair Customer Relations Manager

January 12, 2025

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Employee Rating

They repair our car. Helped us to diagnosed the problem. And our service adviser is approachable and kind. More

by venus.castrolibra
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our Service department. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

December 04, 2024

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Employee Rating

My service consultant John Nyguen was very helpful as well as Ming mechanic/technician. Bith were polite and very professional. More

by Airduf
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ming/technician

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Dec 04, 2024

Elk Grove Toyota responded

Hello, Thank you for your kind review on John and Minh. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 15, 2024

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Employee Rating

I’ve had issues since purchasing my vehicle, however John Nguyen has been very helpfully, understanding, and available throughout the process. Appreciative for John! More

by Mearenet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Blacksten

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Nov 16, 2024

Elk Grove Toyota responded

Hello, I am sorry to hear you have been having issues with the vehicle. I am glad John has been helpful during the entire process. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

July 27, 2024

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Employee Rating

John Nguyen able to addressed all my concern. 👍👍👍👍👍. Nice guy and accommodating. Equipped with proper knowledge and knows steps on how to resolve issues. More

by ahly
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2024

Elk Grove Toyota responded

Hello Ahly, Thank you for taking the time to review John Nguyen. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 28, 2024

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Employee Rating

John helped us with our Highlanders AC. He covered the process of what would done initially, then the subsequent steps to follow. More

by Robertthompson2010
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Workmanship
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Recommend Dealer
Yes
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Jun 28, 2024

Elk Grove Toyota responded

Hello , Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 10, 2024

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John is the best and a great asset to the dealer ship , very knowledgeable and great customer service More

by sksugar1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2024

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review John. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 25, 2024

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Employee Rating

Went in for oil leak in return the car still leak oil from the same spot not as much but still couple drops then rpm’s not idle the same talking to the technician really rude and not taking counter for h More

by luisdflores747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 26, 2024

Elk Grove Toyota responded

Hello, I truly apologize for your experience. I would like to get more information to better address your concerns. You can contact me through email at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask for Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

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