John Morsy
John Morsy at Autohaus on Edens
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John Morsy

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.8
105 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

33 yrs, 4 mos

4.8

105 Reviews

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105 Reviews of John Morsy

March 31, 2025

Dealership Rating
Employee Rating

I have been very pleased with the service I have received at Autohaus on Edens. More

by PAULKASHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 30, 2025

Dealership Rating
Employee Rating

Very professional and courtesy. Recent experience with John was comical in that he went above and beyond to make sure my car was sparkling when I picked it up. Would recommend this More

by JLTENORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Ken Dunaway

Apr 08, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 27, 2025

Dealership Rating
Employee Rating

As always, very professional and courteous service. I’m glad to have John as my service consultant and Autohaus dealership as a place taking care of my car. More

by DJ58_38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

December 24, 2024

Dealership Rating
Employee Rating

John was very patient with an ongoing issue I was experiencing with my vehicle. Although the issue was difficult for the team to identify - he continued to work with me as I provided videos of the sp More

by mikeangiec300
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway, Cindi Link

December 05, 2024

Dealership Rating
Employee Rating

John was very professional and friendly. Arranged my service and kept me up dated while I waited. More

by LGEERLIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Sanchez

December 01, 2024

Dealership Rating
Employee Rating

Service team is personable but be ready to spend a couple grand every time you come in for service. Once the car is out of warranty they find expensive things to fix. Don’t let them replace your wiper blades More

by MDEMO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cindi Link, Ryan Mulhern , Ken

November 30, 2024

Dealership Rating
Employee Rating

Been going for years. Top notch crew. John kept me informed as to what needed to be done in a timely fashion. No issues to report, just positives. More

by JLTENORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway

November 30, 2024

Dealership Rating
Employee Rating

Very good service on my c 300 car Eddie Garcia is the best.thank you More

by vlato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 29, 2024

Dealership Rating
Employee Rating

John was an excellent communicator. He continually kept me updated and always was professional in any and all dealings I had with the service dept! More

by HMETZ6681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 29, 2024

Dealership Rating
Employee Rating

I am very pleased with Autohaus. Courteous, efficient thorough evaluation of what was needed. I’d give the service an A+ More

by gandguppie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

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