John Morsy

Mike was very good explained all charges work to be done was on time and called when things were done done was on time and called when things were done More

by JWHAMILTON6 Verified Customer Verified Customer

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Friendly/ efficient/ courteous/…. 3 words cover it!!I will continue Autohaus for my sales and service 3 words cover it!!I will continue Autohaus for my sales and service More

by gandguppie Verified Customer Verified Customer

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The place is always neat. The lobby is a very comfortable place to wait while your car is being worked on. The lobby is a very comfortable place to wait while your car is being worked on. More

by CHICAGO_CRUZ Verified Customer Verified Customer

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very pleased with the customer service provided over the phone and at the service center phone and at the service center More

by BONNIEKANNER Verified Customer Verified Customer

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Excellent customer service. Very thorough, straightforward and helpful. He will explained the details of the service. Very thorough, straightforward and helpful. He will explained the details of the service. More

by JULIETALZONA Verified Customer Verified Customer

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John did everything he could to make my experience as good as it could be! good as it could be! More

by LBERN29 Verified Customer Verified Customer

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There was a considerable delay in getting the part but you were good about getting us loaners through this time. you were good about getting us loaners through this time. More

by asmith79 Verified Customer Verified Customer

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The service was great. i got a nice loaner car. Enjoying my car after service is done. i got a nice loaner car. Enjoying my car after service is done. More

by TATYANAPRIL Verified Customer Verified Customer

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I just bought the car and did not need all the works and definitely did not need new wiper blades and they did not put any fluid in the window washer tank! Believe me when I say personnel friendly But I f definitely did not need new wiper blades and they did not put any fluid in the window washer tank! Believe me when I say personnel friendly But I felt ripped off and shared it with all of my Mercedes owning friends. I am planning on dumping this car and getting a Genesis More

by Mary Anselmo Verified Customer Verified Customer

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I spent almost $7k in 3 days in the dealership for s580. When i picked up the car the car wasn't clean, and John Morsy told me i needed to replace the car's air filter. I told him it was okay. I called him When i picked up the car the car wasn't clean, and John Morsy told me i needed to replace the car's air filter. I told him it was okay. I called him to ask him about the invoice about charging and he gave me terrible attitude. I told him i wanted the old air filter and he told me no problem he was going to the garbage to pick it up for me. I still have old fitter in my car and i would like to send you guys a picture and its still in amazing conditions. (the car 2023) On Saturday I took in another car for an oil change serves b. The model of the car e350 Tom Lood took care of me and the serves he gave me was amazing it was 5 stars More

by AVIMOR30 Verified Customer Verified Customer

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