Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
John Morsy
John Morsy at Autohaus on Edens

John Morsy

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
4.8
110 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

33 yrs, 5 mos

4.8

110 Reviews

Write a Review

110 Reviews of John Morsy

May 27, 2025

Dealership Rating
Employee Rating

Friendly at 8am is always a great start. John was very knowledgeable of my service appointment and offered a courtesy car. I opted to wait it out in the fully stocked lounge. John kept me up More

by Albee Bihis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Ryan Mulhern, Patrick Law

Report | Print

May 23, 2025

Dealership Rating
Employee Rating

I am happy to have a very good maintenance service experience from Mr. John. He was professional and very friendly. More

by SYLEEMM67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

May 16, 2025

Dealership Rating
Employee Rating

Long time customer, bought several cars here have had them serviced here too. The service team knows their stuff. All of my purchase transactions have been high service quality, low pressure, lots of inf More

by fphudson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Regalado, Alan Ramirez

Report | Print
May 19, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with dealer. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 13, 2025

Dealership Rating
Employee Rating

Though the rattle noise from sun roof does still exist, I was satisfied at their attitude to respond to my issue. Thanks Autohaus Eden ! More

by KOLCH803US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 13, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with John. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 13, 2025

Dealership Rating
Employee Rating

Autohaus on Eden provided great follow-up on a previous service visit - driving toward excellence. More

by JOAKIM.KALVENES
Recommend Dealer
Yes
Report | Print
May 15, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service department]. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 10, 2025

Dealership Rating
Employee Rating

Service advisors at Autohaus are exceptional especially Ryan and John. The issue are the techs in the service center. They constantly screw up repairs and have no regards to the vehicle. Most recently brou More

by EDWINNG128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ken Dunaway, Cindi Link, Ryan Mulhern

Report | Print

April 15, 2025

Dealership Rating
Employee Rating

Costumeer service very helpful, patient with Costumers , always ready to help , was happy with my service More

by MAXELAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Debosko

Report | Print
Apr 23, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 31, 2025

Dealership Rating
Employee Rating

I have been very pleased with the service I have received at Autohaus on Edens. More

by PAULKASHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 08, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 30, 2025

Dealership Rating
Employee Rating

Very professional and courtesy. Recent experience with John was comical in that he went above and beyond to make sure my car was sparkling when I picked it up. Would recommend this More

by JLTENORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Ken Dunaway

Report | Print
Apr 08, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 27, 2025

Dealership Rating
Employee Rating

As always, very professional and courteous service. I’m glad to have John as my service consultant and Autohaus dealership as a place taking care of my car. More

by DJ58_38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Cindi Link, Jessica Tekien, Suzana Omeragic

Report | Print
Apr 08, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

1
2
...
11

Dealership Inventory (155 Vehicles)

used 2025 Mercedes-Benz GLE 450 car, priced at $73,974
2025 Mercedes-Benz GLE 450
used
Polar White exterior
Automatic
All-wheel Drive
$73,974
View Details
used 2025 Mercedes-Benz GLC 350e car, priced at $58,969
2025 Mercedes-Benz GLC 350e
used
Black exterior
Automatic
All-wheel Drive
$58,969
View Details
new 2024 Mercedes-Benz CLE 300 car, priced at $61,805
2024 Mercedes-Benz CLE 300
new
Polar White exterior
Automatic
All-wheel Drive
$61,805
View Details
used 2025 Mercedes-Benz GLC 350e car, priced at $58,947
2025 Mercedes-Benz GLC 350e
used
Black exterior
Automatic
All-wheel Drive
$58,947
View Details
used 2019 Mercedes-Benz E-Class car, priced at $26,511
2019 Mercedes-Benz E-Class
used
Lunar Blue Metallic exterior
Automatic
All-wheel Drive
$26,511
View Details
new 2025 Mercedes-Benz AMG C 63 car, priced at $101,195
2025 Mercedes-Benz AMG C 63
new
Obsidian Black exterior
Automatic
All-wheel Drive
$101,195
View Details
View All Inventory