John Moore

Very good service. . but long wait times for minor issues....like a oil change. They should have a shuttle service to get us to work! . but long wait times for minor issues....like a oil change. They should have a shuttle service to get us to work! More

by JEANNETTEM Verified Customer Verified Customer

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Everyone is very friendly and helpful, it’s just the service time that keeps me from recommending. I had to visit twice very recently and was there over two hours each time. I wasn’t offered a shuttle s service time that keeps me from recommending. I had to visit twice very recently and was there over two hours each time. I wasn’t offered a shuttle service and the waiting area needs an update. The snacks and drinks are appreciated but the old plasma screen TV is very difficult to see and is only ever playing the weather channel. I know this might seem like a silly complaint, but it might have made my wait not seem as long. More

by I’m_commander_shepard Verified Customer Verified Customer

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Good dealer, service is excellent but the service dept needs more stalls and service techs. needs more stalls and service techs. More

by TODERICKL Verified Customer Verified Customer

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They treat you with great curtesy. You have all the information on what they did and what they checked when you leave. They don’t try and push things on you like the experience I have You have all the information on what they did and what they checked when you leave. They don’t try and push things on you like the experience I have had in other places. I just mentioned to my vet today how much I like my Subaru and the dealer here. More

by LYNNHIGGINSON Verified Customer Verified Customer

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Friendly, prompt, professional service. Happy to call this dealership our new North Carolina Subaru home. Thanks! Happy to call this dealership our new North Carolina Subaru home. Thanks! More

by TWOFORHIM2 Verified Customer Verified Customer

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The guys in the service department are top notch. Daniel and John both went above and beyond for me. Can’t say enough good things about them. Daniel and John both went above and beyond for me. Can’t say enough good things about them. More

by ANTHONYA2 Verified Customer Verified Customer

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Fast service with minimal waiting time very comfortable waiting area with coffee water and snacks and tv. Didn’t mind the wait waiting area with coffee water and snacks and tv. Didn’t mind the wait More

by TELKS14 Verified Customer Verified Customer

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I used to look forward to visiting the dealer / service but, it seems like everything else, the glow is gone. Nice people but the fellow that ran the service dept 4 years or so ago was the BEST !! but, it seems like everything else, the glow is gone. Nice people but the fellow that ran the service dept 4 years or so ago was the BEST !! More

by FLEEBUS32 Verified Customer Verified Customer

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Efficient, responsive, reliable, reasonable, friendly, comfortable, clean, transparent, service oriented, flexible. The only thing I don’t like is the remote service appointment center in Raleigh. It’s fe comfortable, clean, transparent, service oriented, flexible. The only thing I don’t like is the remote service appointment center in Raleigh. It’s feeble, uncomfortable to deal with and wimpy. More

by JIMJAFFRE Verified Customer Verified Customer

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I can't say enough about the service and professionalism of everyone at Capital Subaru. of everyone at Capital Subaru. More

by DJ2NSIEGEL Verified Customer Verified Customer

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