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John Moen
John Moen at Frisco Chrysler Dodge Jeep Ram
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John Moen

Service

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of John Moen

April 19, 2025

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Employee Rating

Quick appointment, quick service. Excellent customer service I would highly recommend this dealership over another city's. More

by Al G
Recommend Dealer
Yes

Other Employees Tagged: John Moen

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Apr 19, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recommending Frisco Chrysler Dodge Jeep Ram. We’re grateful to know that our appointment and service met your expectations. Take care.

April 19, 2025

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I just spent $500 plus allowed you to complete factory incentive pil change and you didn't wash my truck? More

by Mdw57851
Recommend Dealer
No

Other Employees Tagged: John Moen

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Apr 19, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, Customer satisfaction is a top priority for us. Our Service Team prides itself on the high-quality standards that we maintain and I would like the opportunity to address your feedback regarding a car wash for your vehicle. If you could please email me with your preferred contact information, it would be greatly appreciated. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 19, 2025

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I had my back tire switched out to my spare tire. After I picked up my vehicle and drove down the road and no, it only had 24 pounds of pressure and needed at least 41. I thought they would have at l More

by kittyeverhart
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Recommend Dealer
Yes
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Apr 20, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, We value customer satisfaction and appreciate you taking the time to share your experience with us. I would like the chance to speak with you about your recent visit with our Service Department regarding the air pressure in the spare tire that was installed on your vehicle. It would be much appreciated if you would kindly email me with your preferred contact details at a time that is best for you. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 17, 2025

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The dealership did their best to work with us regarding our son’s truck that needed unexpected services. More

by Moto
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Thaddeus Morgan

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Apr 17, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate you sharing your experience. It's great to know our team at Frisco Chrysler Dodge Jeep Ram could assist with your son's truck. Take care!

April 16, 2025

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Necessary action was taken quickly. Had clear and frequent communication as necessary. Could get vehicle ready in reasonable time. More

by TICKFOUR
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Recommend Dealer
Yes
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Apr 16, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you appreciated our communication and speed of service at Frisco Chrysler Dodge Jeep Ram. Thanks for sharing your experience, and take care.

April 16, 2025

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Amazing! John was quick to greet me and answer my questions I will be handling all of my service at the Frisco location for now on! More

by keselr
Recommend Dealer
Yes

Other Employees Tagged: John Moen

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Apr 16, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're pleased that our team could assist you so well. We look forward to your continued trust in Frisco Chrysler Dodge Jeep Ram for your service needs.

April 16, 2025

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Fast and efficient . No wasted steps with any oh th employees. All knew their jobs More

by jlw27105
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Recommend Dealer
Yes
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Apr 16, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate hearing that our team's efficiency met your expectations at Frisco Chrysler Dodge Jeep Ram. Have a great day!

April 11, 2025

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Great service, quick and complete. John was great! Only place I ever take my TRX! More

by bzgolf77
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Recommend Dealer
Yes
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Apr 11, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram. Our team appreciates your kind words and is always here to assist with your TRX needs.

April 08, 2025

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Great service from, John! ! Good communication He took his time to explain what was needed and why More

by Bad2thebohn
Recommend Dealer
Yes

Other Employees Tagged: John Moen

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Apr 08, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team provided clear and informative service. It's great knowing you had a positive experience with the communication. Thank you for your feedback, and take care!

April 08, 2025

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Full inspection, oil change, new tires, alignment - took a while…trouble with communication between delivery of tires & installation tech…he didn’t get the massage that the tires had arrived. SERVICE ADVISO More

by Ddoremus1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Miller, Connor Mahoney, Brian Foltz

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Apr 08, 2025

Frisco Chrysler Dodge Jeep Ram responded

It's wonderful to know the service advisor and parts department met your expectations. We appreciate your feedback on communication, as it helps us improve our operations. Thanks for choosing Frisco Chrysler Dodge Jeep Ram!

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