John Medeiros
John Medeiros at Silko Volkswagen
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John Medeiros

Service Manager

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of John Medeiros

November 01, 2024

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Employee Rating

Great staff at all levels. Can’t wait to be serviced at the new Silko VW home. More

by Ap32144
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Silko Volkswagen responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We’re also excited for you to experience our new Silko VW home—it’s designed with your comfort and convenience in mind! We look forward to seeing you there and continuing to provide top-notch service. We appreciate you!

September 30, 2024

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I have always experienced pleasure and delightfulness when working with the service department at Silko Volkswagen. They are always prompt & on time with their services and waiting times for services. I More

by gtiguy2009
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2024

Silko Volkswagen responded

Thank you for your wonderful review of Silko Volkswagen! We’re delighted to hear about your positive experiences with our service department. Our team prides itself on prompt and timely service, ensuring minimal waiting times for all our customers. Your continued trust in us for your service and parts needs is greatly appreciated. We look forward to serving you again soon! If you have any questions or need assistance, don’t hesitate to reach out.

August 28, 2024

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Buying a car at Silko Volkswagen was a great experience. Not only did I get a great deal-they made buying fun... Matthew took his time as he politely allowed me to explore each and every car. The General Sa More

by kungfugymnastics
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Recommend Dealer
Yes
Aug 29, 2024

Silko Volkswagen responded

Thank you for the glowing review! We’re delighted to hear that your experience at Silko Volkswagen was so positive. It’s great to know Matthew made the process enjoyable and that our team was there for you every step of the way. We truly appreciate your kind words and are thrilled you’re happy with your new car. If you need anything else or have any more questions, just let us know. Thanks again for choosing Silko Volkswagen! Congratulations!

August 12, 2024

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Great service team, they take the time to listen and explain the work needed. I highly recommend the service department at Silko VW. More

by Katherine
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard, Billy Sim

Aug 12, 2024

Silko Volkswagen responded

Hi Katherine, Thank you for your kind words! We're so glad to hear that our team here at Silko VW provided attentive and thorough service, taking the time to listen and explain everything clearly. Your recommendation is greatly appreciated. If you ever need further assistance, please feel free to reach out—we’re always here to help!

July 31, 2024

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Taken advantage of after 2 years and over 6,000 invested with this company being the only shop that has touch my vehicle. Now my vehicle is in drivable and cost additional 6,000 to fix repairs when the shop More

by plumfamilymanagement
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Recommend Dealer
No
Aug 02, 2024

Silko Volkswagen responded

Jamall, I'm sorry to hear that you're unhappy with our dealership through the posting of multiple negative reviews online. You have been heard. I've provided my contact information previously, and I'm still waiting to hear from you. Please reach out directly so we can address your concerns and work toward a resolution. Your satisfaction is important to us. Thanks, Joanne joanne.moniz@silkoautogroup.com

June 19, 2024

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John is very Customer centric. He takes the time to explain what needs be done and always always for the unknown, which, when dealing with car can in fact happen. More

by swmcneill
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Recommend Dealer
Yes
Jun 20, 2024

Silko Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

June 17, 2024

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They were amazing. They made sure my car is always healthy. They always go above and beyond you treat me like family. Thank you. More

by WBERNADEAU
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Recommend Dealer
Yes
Jun 18, 2024

Silko Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen.

June 10, 2024

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Great service department. They went over and above to make sure I was taken care of. Highly recommended. More

by KBR
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Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Geoff Ewell, Abby Silverleib , Danielle Apollonio

Jun 10, 2024

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

June 05, 2024

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Quick service more than fairly priced in my opinion keeping my 2017 Tyquan in like new condition More

by SMNOV24
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Recommend Dealer
Yes
Jun 06, 2024

Silko Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

May 27, 2024

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John was very informative and professional told me what I needed for my car the staff there are also very friendly with reasonable prices and will definitely do business with them in the future More

by Stephan
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Recommend Dealer
Yes
Jul 04, 2024

Silko Volkswagen responded

Hi Steven, thank you for sharing your experience with John our Service Manager here at Silko Volkswagen. Thrilled you had a great experience and will continuously strive to do so each and every time. We are fortunate to have a great team here. Enjoy your days!

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