John Medeiros

Silko Volkswagen responded

Thank you for the wonderful review! We're so happy to hear that you've consistently had a positive experience with our team at Silko Volkswagen. Providing excellent service and making sure our customers feel valued is a top priority for us, and it's great to know that it's made such an impact on you. We truly appreciate your trust in our service department and look forward to continuing to take care of your vehicle!

Silko Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that our Service Department here at Silko VW was able to provide you with knowledgeable, professional, and accommodating service. It's great to know that your vehicle was repaired quickly and that our team was friendly and helpful throughout the process. We truly appreciate your feedback and look forward to providing you with another great experience in the future! Thanks for the 5-stars!

Silko Volkswagen responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We’re also excited for you to experience our new Silko VW home—it’s designed with your comfort and convenience in mind! We look forward to seeing you there and continuing to provide top-notch service. We appreciate you!

Silko Volkswagen responded

Thank you for your wonderful review of Silko Volkswagen! We’re delighted to hear about your positive experiences with our service department. Our team prides itself on prompt and timely service, ensuring minimal waiting times for all our customers. Your continued trust in us for your service and parts needs is greatly appreciated. We look forward to serving you again soon! If you have any questions or need assistance, don’t hesitate to reach out.

Silko Volkswagen responded

Thank you for the glowing review! We’re delighted to hear that your experience at Silko Volkswagen was so positive. It’s great to know Matthew made the process enjoyable and that our team was there for you every step of the way. We truly appreciate your kind words and are thrilled you’re happy with your new car. If you need anything else or have any more questions, just let us know. Thanks again for choosing Silko Volkswagen! Congratulations!

Silko Volkswagen responded

Hi Katherine, Thank you for your kind words! We're so glad to hear that our team here at Silko VW provided attentive and thorough service, taking the time to listen and explain everything clearly. Your recommendation is greatly appreciated. If you ever need further assistance, please feel free to reach out—we’re always here to help!

Silko Volkswagen responded

Jamall, I'm sorry to hear that you're unhappy with our dealership through the posting of multiple negative reviews online. You have been heard. I've provided my contact information previously, and I'm still waiting to hear from you. Please reach out directly so we can address your concerns and work toward a resolution. Your satisfaction is important to us. Thanks, Joanne joanne.moniz@silkoautogroup.com

Silko Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

Silko Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen.

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!