John Means | Page 2

Overall customer service the deal of the vehicle the length of time the price on the vehicle and most of all the condition of the vehicle inside is horrible. The seats are dirty with stains and they sai length of time the price on the vehicle and most of all the condition of the vehicle inside is horrible. The seats are dirty with stains and they said they can’t do nothing about it that I would have to get a detailed myself, that’s terrible when you’re buying a car for that price and the car is dirty it doesn’t make a customer happy And they cannot even send me an Uber to go pick up the car and there’s more but I’ll stop here More

by steve.lawrence2 Verified Customer Verified Customer

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Great they made sure they asked what I liked and they got me what I wanted me what I wanted More

by eddieldorsey Verified Customer Verified Customer

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Really fast and easy process. Highly recommend Penske Chevrolet to anyone looking to buy a vehicle. Highly recommend Penske Chevrolet to anyone looking to buy a vehicle. More

by Manuel Madueno Verified Customer Verified Customer

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Excellent customer service. Staff made the process of purchasing my vehicle quick and easy. Recommend 10/10. Staff made the process of purchasing my vehicle quick and easy. Recommend 10/10. More

by sescobe3 Verified Customer Verified Customer

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Every one is always ready to help. Everyone was extremely helpful and knowledgeable. Service was good Everyone was extremely helpful and knowledgeable. Service was good More

by jeffdiaz78 Verified Customer Verified Customer

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Great service, great experience - overall good impression with the whole process of purchasing a vehicle with the whole process of purchasing a vehicle More

by galarza123 Verified Customer Verified Customer

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Employees and salesmen are all very helpful and very professional in their dealings with us. Jonathan Figueroa who attended to me the day before continued to corredpond with me even afte office hours e professional in their dealings with us. Jonathan Figueroa who attended to me the day before continued to corredpond with me even afte office hours even on his day off More

by andrew.florentino Verified Customer Verified Customer

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You guys are rude. Lack of professionalism. Inability to convey respectful responses to questions. Having staredown with customer in hoping that fear will get them what Lack of professionalism. Inability to convey respectful responses to questions. Having staredown with customer in hoping that fear will get them what they want. Almost blaming the customer for receiving a good deal. Rushing people while they are at work is not a great approach and frankly an irresponsible tactic. As we all know, distractions lead to accidents, and stressing/harassing a customer to hurry up, or constantly call or text can inevitably lead to such a result. Sales are relationships for the most part, I will never recommend your dealership. More

by IceMan Verified Customer Verified Customer

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I bought a car from Penske on 12/29/23 When l got home noticed a dashboard light was on. Read my manual it was my collision sensor. Wasn’t able to take the car in till 1/17/24. They had one of their mech noticed a dashboard light was on. Read my manual it was my collision sensor. Wasn’t able to take the car in till 1/17/24. They had one of their mechanics check it out, said it was broken lose from an impact..well, the impact didn’t happen on my watch, bought it this way. So, l have to pay for it… Will never go back to Penske.. Daniel in financing lied when l was buying the car and told me l had to buy Karr alarm for 900.00.found out once l got home and investigated it, that was not true.. Shame on you Penske, taking advantage of a senior citizen. Kathy Anthony More

by brooksie50 Verified Customer Verified Customer

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Baron and John were extremely helpful and easy to work with. This was my best experience with a car dealership and i plan on only buying a Chevy from them with. This was my best experience with a car dealership and i plan on only buying a Chevy from them More

by RYNO1319 Verified Customer Verified Customer

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