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John McNerny
John McNerny at Lithia Toyota of Medford

John McNerny

Assistant Service Manager

Lithia Toyota of Medford

1420 North Riverside Ave
Medford, OR 97501

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877 Reviews
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877 Reviews

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877 Reviews of John McNerny

July 10, 2023

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Employee Rating

I bought two siennas from Lithia over the last few years and have been treated with respect both times and like the shuttle service to the mall. More

by Merle Helstowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kyttle

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July 04, 2023

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Employee Rating

Easy check in and didn’t have to wait very long. Service Rep was helpful also. More

by Sweetbugs
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Service Time
Service Communication
Recommend Dealer
Yes
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June 24, 2023

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They were very busy. Told me how long it's be. They have a shuttle driver. They were very professional. More

by Susie
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Recommend Dealer
Yes
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Jun 24, 2023

Lithia Toyota of Medford responded

Thanks, Susie, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

June 14, 2023

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Employee Rating

On time both for my appointment and for the actual work done, accurate quote for service, friendly, knowledgeable customer care, comfortable waiting area More

by JFA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 15, 2023

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

June 09, 2023

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Employee Rating

I always appreciate Zack Hamar. He is an asset to the team at Lithia service! More

by CASCADESHUTTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kyttle, Julia Hamar, Zach Hamar

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Jun 09, 2023

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Zack was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

June 07, 2023

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Employee Rating

Love Toyota dealer and it has very nice workers and amable people working there thank for everything More

by MIRIANET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano

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Jun 08, 2023

Lithia Toyota of Medford responded

Mirianet, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 03, 2023

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Employee Rating

I cannot ask for better treatment than i Received from Lithia Toyota. I have used dealership many times and they are number one in my book. More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2023

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

June 02, 2023

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Employee Rating

Accommodating staff quick service, clear and prompt communication. The service department their manager and staff were very helpful More

by NONE3
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown

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Jun 03, 2023

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

May 30, 2023

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Employee Rating

Communicated well and got my oil change and tire rotation done in a timely manner, thanks. More

by TSPEEDLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kyttle

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May 31, 2023

Lithia Toyota of Medford responded

Thank you for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

May 27, 2023

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Employee Rating

Made appointment and still waited , poor service done on vehicle . Normally Lithia does a nice job. More

by J_KORNKAEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 31, 2023

Lithia Toyota of Medford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

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