John Mazza

For over 20 years I have been buying and servicing vehicles at Dons Ford and would highly recommend them to anyone . vehicles at Dons Ford and would highly recommend them to anyone . More

by BERNIE A Verified Customer Verified Customer

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The Service Desk is knowledgeable and friendly . That makes for a better service experience overall. That makes for a better service experience overall. More

by abertrand0 Verified Customer Verified Customer

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Pick-up and delivery services provided by Service Center 100% Satisfaction from start to finish of transaction. 100% Satisfaction from start to finish of transaction. More

by ishjn Verified Customer Verified Customer

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Friendly, efficient and customer centered. The team goes above and beyond to take care of customers who are in a pinch. The team goes above and beyond to take care of customers who are in a pinch. More

by R.M.CAMPBELL080 Verified Customer Verified Customer

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Dealership was good. But waiting two and half weeks for warranty repairs is a lot. We had already had issues with this part and had to leave my vehicle in Tennessee for t But waiting two and half weeks for warranty repairs is a lot. We had already had issues with this part and had to leave my vehicle in Tennessee for three weeks for repairs waiting for the part on back order. Then we had to take time off from work to travel back to Tennessee to get my car when it was finally fixed. Only to come home and have another issue a few weeks later and be with out my car again. More

by TAMMYWEISEDMONDS Verified Customer Verified Customer

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It took 7 days to get my car returned and I never received one call on the status. I called a couple of times and received minimal information. I have cancer which has spread to the bones affecting b received one call on the status. I called a couple of times and received minimal information. I have cancer which has spread to the bones affecting both hips and legs making it very difficult to walk. I really need my car for Drs appts. I told this to service when I made the Appt.. More

by ACEOFROME Verified Customer Verified Customer

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Very poor communication about service on my vehicle. Sometimes I couldn't get through and had to leave messages. When I wouldn't receive a response, I would have to drive to the dealership only to hear Sometimes I couldn't get through and had to leave messages. When I wouldn't receive a response, I would have to drive to the dealership only to hear excuses why I had to wait even longer. More

by JIMMORGAN13 Verified Customer Verified Customer

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Great service. On time with my car. Helpful staff and clean waiting area. Matt was very helpful On time with my car. Helpful staff and clean waiting area. Matt was very helpful More

by NOAHJMANN19 Verified Customer Verified Customer

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John Mazza went above and beyond to help resolve an issue with Ford Motor Co.regardingmy vehicle. I am very thankful for his help and for thecost that he saved me. It was an early Christmas present! with Ford Motor Co.regardingmy vehicle. I am very thankful for his help and for thecost that he saved me. It was an early Christmas present! More

by PEACEFULMEADOWS Verified Customer Verified Customer

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Very poor service I bought my car not even a year ago through Dons ford and already have things wrong with it failed inspection through you guys therefore I will never buy a car through Don's Ford again. through Dons ford and already have things wrong with it failed inspection through you guys therefore I will never buy a car through Don's Ford again. NOT EVEN A YEAR I HAD THIS CAR More

by MELISSAMILES1985 Verified Customer Verified Customer

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