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John Mazza
Refer Me
83 Reviews
John has worked in Don's Ford Service for 13 years and is currently one of our Service Advisors. In total, he has spent 24 years working in the car industry. At home, John has four children and enjoys spending time with them, as well as, cooking, boating, and camping. He is a graduate of Proctor High School.
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83 Reviews of John Mazza
January 20, 2025
everyone did their job communication was good facility is modern and clean. would recommend to others is modern and clean. would recommend to others More
by GARYPULEO
Verified CustomerOther Employees Tagged: Chris Vella
January 16, 2025
Every one was helpful and everything was fixed in a timely manner. All work was explained well. timely manner. All work was explained well. More
by MMMOISIO
Other Employees Tagged: Chris Vella
January 16, 2025
Very effective in helping to sort complexities of truck systems. Jim is a real pro making the entire process enjoyable. systems. Jim is a real pro making the entire process enjoyable. More
by ASE1
Other Employees Tagged: James Marino, Andrew Street, Billy Melendez, Bill Taylor, Allen Hutchings
January 02, 2025
For over 20 years I have been buying and servicing vehicles at Dons Ford and would highly recommend them to anyone . vehicles at Dons Ford and would highly recommend them to anyone . More
by BERNIE A
Other Employees Tagged: Billy Melendez
December 22, 2024
Pick-up and delivery services provided by Service Center 100% Satisfaction from start to finish of transaction. 100% Satisfaction from start to finish of transaction. More
by ishjn
Other Employees Tagged: Chris Vella , Pick-up and delivery techs.
December 21, 2024
Friendly, efficient and customer centered. The team goes above and beyond to take care of customers who are in a pinch. The team goes above and beyond to take care of customers who are in a pinch. More
by R.M.CAMPBELL080
Other Employees Tagged: Chris Vella , Matthew Hearn
December 20, 2024
Dealership was good. But waiting two and half weeks for warranty repairs is a lot. We had already had issues with this part and had to leave my vehicle in Tennessee for t But waiting two and half weeks for warranty repairs is a lot. We had already had issues with this part and had to leave my vehicle in Tennessee for three weeks for repairs waiting for the part on back order. Then we had to take time off from work to travel back to Tennessee to get my car when it was finally fixed. Only to come home and have another issue a few weeks later and be with out my car again. More
by TAMMYWEISEDMONDS
Other Employees Tagged: Chris Vella
December 18, 2024
It took 7 days to get my car returned and I never received one call on the status. I called a couple of times and received minimal information. I have cancer which has spread to the bones affecting b received one call on the status. I called a couple of times and received minimal information. I have cancer which has spread to the bones affecting both hips and legs making it very difficult to walk. I really need my car for Drs appts. I told this to service when I made the Appt.. More
by ACEOFROME
December 14, 2024
Very poor communication about service on my vehicle. Sometimes I couldn't get through and had to leave messages. When I wouldn't receive a response, I would have to drive to the dealership only to hear Sometimes I couldn't get through and had to leave messages. When I wouldn't receive a response, I would have to drive to the dealership only to hear excuses why I had to wait even longer. More
by JIMMORGAN13
Other Employees Tagged: Chris Vella
