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John Mazza
Refer Me
98 Reviews
John has worked in Don's Ford Service for 13 years and is currently one of our Service Advisors. In total, he has spent 24 years working in the car industry. At home, John has four children and enjoys spending time with them, as well as, cooking, boating, and camping. He is a graduate of Proctor High School.
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98 Reviews of John Mazza
April 15, 2025
I was pleased how fast the service was and how friendly the service was to try and help my situation. The results were satisfactory made me relieved.John Mazza was the reason the service was to try and help my situation. The results were satisfactory made me relieved.John Mazza was the reason More
by VANBJ
Verified Customer
April 15, 2025
I've switched dealers for my maintenance to Dons Ford because of how quick and friendly the staff is. I decided to trade in my current vehicle for a new Ford and of course I went to Dons Ford! Josh was m because of how quick and friendly the staff is. I decided to trade in my current vehicle for a new Ford and of course I went to Dons Ford! Josh was my salesman and he made the process so seemless and easy. I highly recommend Josh and Dons Ford More
by STEPHHARDY_11
Other Employees Tagged: Josh Bezio-Schreurs
April 14, 2025
In the past year I have bought 2 vehicles and 3 service contracts from Don’s. My previous loyalty and confidence in Don’s is gone. I hope Don’s disregard for customer safety doesn’t or hasn’t gotten anyb contracts from Don’s. My previous loyalty and confidence in Don’s is gone. I hope Don’s disregard for customer safety doesn’t or hasn’t gotten anybody hurt or killed The rear brakes were totally dysfunctional on the van Don’s sold us. Good brakes should be a given on a purchase with any vehicle Don’s sells and inspects, even without the $5,000 service contract they sold me. Don’s sold us a van with only front brakes that were operational. We had driven less than 4,000 miles and owned it less than 2 months and asked Don’s service to check the metal to metal sound the brakes in the back were making. The service department refused saying they weren’t going to make the van new. So we had the work done elsewhere. 4 lug nuts for the rear wheels had to be air chiseled out because they were frozen. Don’s could not have removed the rear wheels to inspect the brakes before selling us the vehicle. Thank goodness we weren’t trying to change a flat tire on the side of a busy highway in bad weather when we learned some of the lug nuts were frozen on and would have to be air chiseled off. We found out about the frozen lug nuts when we were working on the dysfunctional rear brakes and barely functioning and worn front brakes. Both rear rotors(worn down to the metal), all the brake pads, and the rear calipers were replaced but not at Don’s. Calipers covered under the $5,000 Don’s sold me and then didn’t honor. Like the bad brakes bad ball joints and the bad rack pinion steering were replaced at another garage since Don’s didn’t honor the service contract they sold me. There’s more but these are the items that involve customer safety. I hope Don’s starts to at least do safety inspections on their vehicles. More
by MATTGROSS
Other Employees Tagged: Mike Cardello, Scott Risucci, James Marino, Andrew Street, Matt Potasiewicz, Billy Melendez, Chris Vella, Jo Marie Ferrucci
April 13, 2025
Went out of their Way to help obtain a safe reliable vehicle.for me to drive.. vehicle.for me to drive.. More
by DEGNIJC
Other Employees Tagged: Chris Vella
April 11, 2025
Scheduled apt for 12:30 ,for an inspection I got there 10 minutes early when i arrived i was informed that an mechanic had called in sick and my wait was an Hour and a half , i had no choice to wait , The 10 minutes early when i arrived i was informed that an mechanic had called in sick and my wait was an Hour and a half , i had no choice to wait , They need to inform customers of this prior to visits so alternative plans can be made. More
by kms
Other Employees Tagged: Chris Vella
March 18, 2025
Matt always provides great customer service and got my car in and out Fast, love dons ford car in and out Fast, love dons ford More
by ORRFAMILY77
Other Employees Tagged: Chris Vella, Allen Hutchings
March 08, 2025
I go to Don’s ford because of the friendliness and dependability. I feel confident in the service to my vehicle. The customer service is great, they pick up my vehicle and return it to my home after dependability. I feel confident in the service to my vehicle. The customer service is great, they pick up my vehicle and return it to my home after the service. More
by JILLWAGNER2001
Other Employees Tagged: Chris Vella
March 05, 2025
Everyone so friendly and helpful. John Mazda is a real professional and goes out of his way to help you. They used my points and saved me money. I wasn’t purchasing this time as had m John Mazda is a real professional and goes out of his way to help you. They used my points and saved me money. I wasn’t purchasing this time as had my Edge serviced but when we do buy it’s always from Scott Risucci! We buy all our vehicles from him! More
by TAMB0
Other Employees Tagged: Scott Risucci
February 23, 2025
Very helpful in the buying and transferring of my vehicle to Dallas, Tx. And Nice to Dallas, Tx. And Nice More
by timika.sims
Other Employees Tagged: Mike Cardello, Scott Risucci, James Marino, Andrew Street, Matt Potasiewicz, Billy Melendez, Chris Vella, Jo Marie Ferrucci, Allen Hutchings
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