John Mazurek | Page 8

The Works Rocks!! I love the works package for servicing my 2006 Ford freestyle, they look at everything give you a nice report, so the fluids wash the car and vacuum I love the works package for servicing my 2006 Ford freestyle, they look at everything give you a nice report, so the fluids wash the car and vacuum the inside! Really is a great value, and friendly service !!!! More

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SuperDealership Always found a knowledgeable Sales, Parts and Service Department representative. Great, helpful, people. Our family has bought several cars from t Always found a knowledgeable Sales, Parts and Service Department representative. Great, helpful, people. Our family has bought several cars from them over the years. We have recommended them to friends, family and many others. More

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Fair Oaks Ford-Lincoln Inc always gets 5 stars! I give Fair Oaks service department 5 stars because they are a first-class organization. From simple oil changes to any other service-related issues, I give Fair Oaks service department 5 stars because they are a first-class organization. From simple oil changes to any other service-related issues, I know it will be handled professionally and without additional visits needed. I trust Fair Oaks and their work! More

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Always get a great deal After experiencing poor customer service from the Ford dealers in the NW suburubs (Chicago), I went to Naperville to service my husband's Escape and p After experiencing poor customer service from the Ford dealers in the NW suburubs (Chicago), I went to Naperville to service my husband's Escape and purchase a new Fusion for myself. We ended up recommending a Focus for my father. So they are our Go-to dealership. We always talk to John Mazurek in service and Jeremy Bloom (super patient btw) in sales. More

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Fair Oaks Ford Excellent Service Department Just had another excellent service experience at Fair Oaks Ford-Lincoln on our 2009 Mustang.. Over 23 years we have had 5 cars (receive all their ser Just had another excellent service experience at Fair Oaks Ford-Lincoln on our 2009 Mustang.. Over 23 years we have had 5 cars (receive all their service needs: oil changes, brakes, cooling system, etc. at Fair Oaks. Two of the vehicles are going strong with over 100,000 miles and a third is over 90,000 miles and a fourth was traded in at over 90,000 miles. The consistent excellent personal service from John Mazurek and the entire team as well as the ability to fix it right the first time are the reasons we continue to rely on the Fair Oaks Service Department.for all our needs. More

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Fair Oaks Ford Lincoln in Naperville is the best ever! All service advisors and mechanics are professional, courteous and knowledgeable. I'm a car buff (formerly called a "gear head") who needs to understa All service advisors and mechanics are professional, courteous and knowledgeable. I'm a car buff (formerly called a "gear head") who needs to understand all repairs and causes of failures. They take time to time to listen to my concerns and questions and explain the service very well. I have had 3 full size Fords serviced here, two were new (2010, 2013) and have never had a problem. Also bought two pre-owned cars here and was fully satisfied. They always wash my car after service, greatly appreciated! I can recommend them with out hesitation. More

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consistently good service I have used this dealer for years for both purchase and service. The have always treated me fairly and the service has been consistently good. I have used this dealer for years for both purchase and service. The have always treated me fairly and the service has been consistently good. More

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regular service I have been taking my car to Fair Oaks for regular maintenance since I bought it - always taking it in for "an oil change and anything else it needs" I have been taking my car to Fair Oaks for regular maintenance since I bought it - always taking it in for "an oil change and anything else it needs" . I can rely on them to keep on everyhting. The price is reasonable and the staff are always professional and straightforward. More

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Professional, Prompt, Reputable The service advisors are courteous, knowledgeable, and honest. They explain all of the services and charges in detail. They will not perform a service The service advisors are courteous, knowledgeable, and honest. They explain all of the services and charges in detail. They will not perform a service unless it is truly needed. The services are performed in a reasonable timeframe. The waiting area is very comfortable. Refreshments, snacks, and WiFi are provided. My vehicle is washed before the keys are returned to me. More

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Very Knowledgeable F-150 had an electrical issue that was draining the battery. The truck had been returned to the factory and certified before I purchased. The issue F-150 had an electrical issue that was draining the battery. The truck had been returned to the factory and certified before I purchased. The issue continued until I took the truck to Fair Oaks where they diagnosed the problem and fixed it! More

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