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John Mason
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John Mason
Collision Center Manager
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
34 Reviews
Industry Experience
32 yrs, 1 mo
Specialties & Trainings
ICAR PLATINUM , ICAR GOLD CLASS , ASE CERTIFICATIONS
34 Reviews
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34 Reviews of John Mason
December 06, 2024
Great dealership,customer service is over the top. All employees are great friendly and very knowledgeable. All employees are great friendly and very knowledgeable. More
by Narz71
Verified CustomerOther Employees Tagged: Marsha Wirt, Mark Baker, Kevin Johnson, Rick Burke, Melissa Sigmon (Subaru), Holly Moses, Jackson Brumfield, Allison Tatum , All employees
December 04, 2024
Restocked $2000 of parts without asking me if I wanted them! I wanted them! Their bid was $2000 over another body shop causing my car to be a "total loss", would not be other place! Charged me for sto them! I wanted them! Their bid was $2000 over another body shop causing my car to be a "total loss", would not be other place! Charged me for storage of 10 days before final review from my insurance. I may take you to court. I had svc done there twice! over $2K. never again. plan to tell everyone how "dirty" you are! yelp etc More
by LINDAHAJE
Other Employees Tagged: Scott Smith , manager of collision, woman
November 26, 2024
Great customer service The employees are very friendly and reliable.This team on Peter Creek Road are the best, They are very knowledgeable on the process and procedures. They do a great job on repairs. and reliable.This team on Peter Creek Road are the best, They are very knowledgeable on the process and procedures. They do a great job on repairs. From inspection to collision you couldn't ask for any better. More
by Narz71
Other Employees Tagged: Mark Baker, Kevin Johnson, Jason Garner, Melissa Sigmon (Subaru) , Can't remember her name the lady at front desk in collision
November 06, 2024
Not transparent. Communication is an issue for them. Fairly rude and not very consumer friendly. The only goal really seems to sell the car. Communication is an issue for them. Fairly rude and not very consumer friendly. The only goal really seems to sell the car. More
by cadge07_animals
Other Employees Tagged: Tracy Meador, Luis Diaz, Morris Miller , Greg
October 31, 2024
They always treat me great! Great service, in a timely manner. Highly recommended them to others! Great service, in a timely manner. Highly recommended them to others! More
by BLEVINSD64
Other Employees Tagged: Scott Smith
October 17, 2024
Very satisfied with the work and attitude of your employees. I appreciate it very much employees. I appreciate it very much More
by HBHUBLER1947
Other Employees Tagged: Marsha Wirt, Mark Baker, Scott Smith, Nate Parker, Eric West
October 16, 2024
Great and speedy turn around time nice and friendly workers! Couldn’t even tell I had ann accident! Overall great team and experience! workers! Couldn’t even tell I had ann accident! Overall great team and experience! More
by tenisha
Other Employees Tagged: Mark Baker, Harold Woody, Mike White, Melissa Sigmon (Subaru), Sam Williams, Troy Brickner, Scott Smith , Beth Lewis, Dan Prytulak
October 14, 2024
The collision team has be great. 2nd time using them. Both repairs are being paid by the other person's insurance. We selected the Southern Team for the 2nd repair after the results 2nd time using them. Both repairs are being paid by the other person's insurance. We selected the Southern Team for the 2nd repair after the results of the 1st repair. More
by Roadking2001
Other Employees Tagged: Scott Smith
October 06, 2024
Very Professional And Curious. The Staff Is Top Notch. The Waiting Room Is Very Clean As Is The Bathrooms. The Drinks Are Very Refreshing The Staff Is Top Notch. The Waiting Room Is Very Clean As Is The Bathrooms. The Drinks Are Very Refreshing More
by AYERS.BLUERIDGEMOTEL675
Other Employees Tagged: Mark Baker, Melissa Sigmon (Subaru), Scott Smith, Eric West
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