John Mason
John Mason at Southern Team Hyundai Nissan Subaru Volkswagen
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John Mason

Collision Center Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.5
41 Reviews

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

ICAR PLATINUM , ICAR GOLD CLASS , ASE CERTIFICATIONS

4.5

41 Reviews

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41 Reviews of John Mason

March 30, 2025

Dealership Rating
Employee Rating

He was very informative about each and every car he showed us. He was very kind. Also not a pushy salesman, showed us all the options we had on the vehicle and the loan process More

by DSHEARPERFECTION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
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Very good work, and in time promised, kept in contact throughout repairs very satisfied with work done! More

by brothervince77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athena Mason

March 14, 2025

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Everything went extremely well and very nice. The repair was done really well and I picked it up on time More

by clete1904
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

March 09, 2025

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Employee Rating

John in the collision center was easy to work with. He listened to our concerns and help navigate through them. More

by vaprivateinvestigations
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 28, 2025

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Body work done nicely and even washed and detailed car before returning to me . Very happy with auto body. More

by GDAISYGIRL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

February 09, 2025

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Very pleasant to work with. The technicians are extremely knowledgeable and really helped up adjust to our new car. Their repair and service departments are really great! More

by LLATURTLE
Service Price Transparency
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Recommend Dealer
Yes

January 10, 2025

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The dealer was great to work with and let me know the status of my Repair on tues and thurs.they gave me a rental no charge and was great. More

by LSHARP98
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

January 03, 2025

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Employee Rating

Superb work performance excellent customer service continuous updates from collision center staff kind and professional my car was repaired and detailed inside and out a very pleasant surprise More

by subletttc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

December 06, 2024

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Employee Rating

Great dealership,customer service is over the top. All employees are great friendly and very knowledgeable. More

by Narz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt, Mark Baker, Kevin Johnson, Rick Burke, Melissa Sigmon (Subaru), Holly Moses , Jackson Brumfield, Allison Tatum, All employees

December 04, 2024

Dealership Rating
Employee Rating

Restocked $2000 of parts without asking me if I wanted them! I wanted them! Their bid was $2000 over another body shop causing my car to be a "total loss", would not be other place! Charged me for sto More

by LINDAHAJE
Recommend Dealer
No

Other Employees Tagged: Scott Smith , manager of collision, woman

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