
John Mason
Collision Center Manager
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
Industry Experience
32 yrs, 4 mos
Specialties & Trainings
ICAR PLATINUM , ICAR GOLD CLASS , ASE CERTIFICATIONS
41 Reviews
Write a Review41 Reviews of John Mason
March 30, 2025
He was very informative about each and every car he showed us. He was very kind. Also not a pushy salesman, showed us all the options we had on the vehicle and the loan process showed us. He was very kind. Also not a pushy salesman, showed us all the options we had on the vehicle and the loan process More
Other Employees Tagged: Marsha Wirt, Bill Ferguson, Wayne Lewis, Mike Adams (Hyundai), Scott Smith, Eric West, Morris Miller
March 14, 2025
Everything went extremely well and very nice. The repair was done really well and I picked it up on time The repair was done really well and I picked it up on time More
Other Employees Tagged: Scott Smith
February 28, 2025
Body work done nicely and even washed and detailed car before returning to me . Very happy with auto body. before returning to me . Very happy with auto body. More
Other Employees Tagged: Scott Smith
February 09, 2025
Very pleasant to work with. The technicians are extremely knowledgeable and really helped up adjust to our new car. Their repair and service departments are really great! The technicians are extremely knowledgeable and really helped up adjust to our new car. Their repair and service departments are really great! More
Other Employees Tagged: Harold Woody, Mike Adams (Hyundai), Melissa Sigmon (Subaru)
January 10, 2025
The dealer was great to work with and let me know the status of my Repair on tues and thurs.they gave me a rental no charge and was great. status of my Repair on tues and thurs.they gave me a rental no charge and was great. More
Other Employees Tagged: Sam Williams
January 03, 2025
Superb work performance excellent customer service continuous updates from collision center staff kind and professional my car was repaired and detailed inside and out a very pleasant surprise continuous updates from collision center staff kind and professional my car was repaired and detailed inside and out a very pleasant surprise More
Other Employees Tagged: Scott Smith
December 06, 2024
Great dealership,customer service is over the top. All employees are great friendly and very knowledgeable. All employees are great friendly and very knowledgeable. More
Other Employees Tagged: Marsha Wirt, Mark Baker, Kevin Johnson, Rick Burke, Melissa Sigmon (Subaru), Holly Moses , Jackson Brumfield, Allison Tatum, All employees
December 04, 2024
Restocked $2000 of parts without asking me if I wanted them! I wanted them! Their bid was $2000 over another body shop causing my car to be a "total loss", would not be other place! Charged me for sto them! I wanted them! Their bid was $2000 over another body shop causing my car to be a "total loss", would not be other place! Charged me for storage of 10 days before final review from my insurance. I may take you to court. I had svc done there twice! over $2K. never again. plan to tell everyone how "dirty" you are! yelp etc More
Other Employees Tagged: Scott Smith , manager of collision, woman
