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John Mangum
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19 Reviews
Dealership Experience
5 yrs, 4 mos
19 Reviews
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19 Reviews of John Mangum
Verified Customer
January 16, 2025
Very friendly and try everything they could to get my credit report, which they did so I wouldn't have to come back, due to the fact I drove all the way from Columbus Ohio. I was able to drive the car ba credit report, which they did so I wouldn't have to come back, due to the fact I drove all the way from Columbus Ohio. I was able to drive the car back to Columbus that same night. Good work David Frank and John Mangum. I would be recommending customers to Midwest Automotive Connection, keep up the good service you give. More
by MARILYN7695@ATT,NET
Other Employees Tagged: David Frank
November 10, 2024
It was a struggle coming to terms on my recent HHR SS Purchase. I waited a while for the price to drop to where I felt it was fair for the Market Value. Alex in Sales, was awesome, really worked with me Purchase. I waited a while for the price to drop to where I felt it was fair for the Market Value. Alex in Sales, was awesome, really worked with me on getting things lined up for the deal, but failed on one point not explaining that given any discount negated the 4,000 mile warranty on the car when going through the final purchase process online remotely. That did cost me plenty on my end after getting this car. It was checked out down there by an Independent garage on my dollar of course. MAC did address some of the issues found, but others were not resolved as asked for including a properly functioning Remote Start on the FOB. A new one was acquired and programmed, but it only worked the locks. Turns out there was a hidden Check Engine issue that didn't pop up until I'd gotten the car and it was driven about 50 miles. Why, I don't know. But the car had a bad Mass Air Flow Sensor, and Carbon Cannister and Fuel Vent Lines that were totally clogged so it was almost impossible to pump gasoline into the tank. It took me nearly $1,900 dollars in extra expense to make this car the way I wanted it delivered in the first place. Plus the features for Remote Start and Foglamps needed reprogrammed into the cars Body Control Computer. Transportation to my place was arranged, but failed to consider I lived in a residential neighborhood. The shipper had to deliver the car to a Walmart Parking lot for me to take delivery. That wasn't a good thing either. I do have a great looking running without issue HHR SS NOW, it wasn't worth what MAC sold it to me for in the actual condition it was in. Perhaps they didn't truly know of it's full issues, I don't know for sure. So it's hard to make a real evaluation on this dealership because of that. To Alex, I think he really tried to get me squared away with a ready to go great car. It fell short sadly. But I do enjoy the car now that it is corrected to be what it should have been sold for in the first place. Used Cars, SOLD AS IS, but that mistake on the warranty, not informing me it got taken off for the internet discount Alex cost me a lot. More
by gmcoffeecup5
Other Employees Tagged: David Frank , Alex
November 08, 2024
The best Dealership in US… To the finance company I will like to give one star… like to give one star… More
by marius.saviciuc
Other Employees Tagged: David Frank, Josh Walker, Robbie Settles
September 10, 2024
100% dishonest wish I never did business with Midwest Automotive Connection. Sold blown motor vehicle Automotive Connection. Sold blown motor vehicle More
by Meech
Other Employees Tagged: David Frank, Josh Walker
August 15, 2024
Alex is not the best salesman ever, he's the best car and driver advocate ever. The man put my needs in a vehicle ahead of profit. John is a financial whiz kid and explained everything in a way that could be driver advocate ever. The man put my needs in a vehicle ahead of profit. John is a financial whiz kid and explained everything in a way that could be easily understood. These guys are great. They're winners and I'll be back again when we need a car. I'll definitely recommend your dealership to anyone who needs transportation. More
by J David Parker
Other Employees Tagged: Alex
May 23, 2024
Dealership told me that everything was great with the vehicle mechanically. Vehicle was delivered and immediately noticed there was a ticking coming from the engine and was low 2 quarts of oil. Turns out vehicle mechanically. Vehicle was delivered and immediately noticed there was a ticking coming from the engine and was low 2 quarts of oil. Turns out the valve cover is leaking, the valve cover gasket, has an issue with the lifters as well. I have sent them multiple messages and they just tell me to use the warranty that I bought and get it fixed. I have asked the manager to call me several times and left voice messages to call me and no one has ever called me back. They said they will tell Dave and let me know what he says and again they don’t respond. I am very dissatisfied and disappointed in their customer service. I was also told that they were sending me a temp plate until my new one arrives, temp plate came with the car, but when asking where my new plate is, now they tell me I have to go and get it and but it myself. Car had to go into the shop immediately after receiving it. I would not trust them at all and especially if they claimed they inspected the car and everything is great. Avoid this dealer!! More
by Dsaganek01
Other Employees Tagged: David Frank , Robbie
May 12, 2024
Streamlined the process and were quick about paperwork. Communication was good as well. Easy to deal with. Communication was good as well. Easy to deal with. More
by williamsmatt10
Other Employees Tagged: David Frank, Josh Walker
April 28, 2024
My salesperson stayed in contact with me three whole time. And even picked me up too go do three paperwork so I didn't have to set a ride home up. Dealership negotiated fairly also time. And even picked me up too go do three paperwork so I didn't have to set a ride home up. Dealership negotiated fairly also More
by tjigg32
Other Employees Tagged: David Frank
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