John Loss
John Loss at Autonation Subaru Carlsbad
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John Loss

Service Advisor

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

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4.8
50 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

4.8

50 Reviews

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50 Reviews of John Loss

December 21, 2024

Dealership Rating
Employee Rating

I didn’t interact with Subaru but I imagine they would be great to work with. I love dealerships in general as they are always looking out for my best interest. More

by Lord Balzac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Montoya , Lester Cochran, Chris DeSalvo, Melissa Freese, Haleigh Graham, Kevin Kartchner, Dallas Pohto, Parker Rutherfurd, Filip Wisniewski

February 26, 2024

Dealership Rating
Employee Rating

Very friendly and great experience buying. Gave me a good deal on a wrx and made the process easy and explained everything well. More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Anderson, Don Elliott, Haley Lang, Sean Madrid, Parker Rutherfurd, Christy Vogel, Filip Wisniewski

Feb 28, 2024

Autonation Subaru Carlsbad responded

Hi Nathan, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2024

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Ordered wrong parts and somehow lost a part on fedex. Was told I was going to be given a discount but never got one from the dealership. I also had multiple eta’s that kept being pushed back. I waited al More

by Demo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray

May 31, 2023

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Employee Rating

Great smiles and greetings. When I picked up my washed car there was a spider web on the turn signal by the steering wheel, my car was there for 4 days. John was concerned and a More

by EOBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Autonation Subaru Carlsbad responded

Thank you for the review and feedback, Elizabeth. We appreciate you giving us the opportunity to earn your business and look forward to seeing you again next time here at Bob Baker Subaru!

May 25, 2023

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Need rewards or points system. Could use more amenities room and amenities for waiters. Very clean! More

by MCUSHION
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 26, 2023

Autonation Subaru Carlsbad responded

Thank you for sharing your honest feedback! -Bob Baker Subaru

May 18, 2023

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Employee Rating

John, did a great job! Great customer service The best service writer I have had at Bob baker More

by JAY_KAWANO@HOTMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: John Loss

May 19, 2023

Autonation Subaru Carlsbad responded

We appreciate the kind words for John and the team! We hope that you continue to visit us for all your automotive needs! Thank you! - Bob Baker Subaru

May 17, 2023

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Employee Rating

Bob Baker Dealership for me is one of the best dealership, and I recommended it to my Aunt and she got a 2023 Crosstreck More

by MICHAELALEX_JAVILLONAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lester Cochran, Chris DeSalvo, Melissa Freese, Haleigh Graham

May 18, 2023

Autonation Subaru Carlsbad responded

Thank you for visiting our team at Bob Baker Subaru! We're happy that you recommended our team to your Aunt and we were able to find her a new 2023 Subaru Crosstrek! We look forward to seeing you next time!

May 13, 2023

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Employee Rating

Went in for regular maintenance. John loss was the advisor and was helpful, friendly and the car was finished in reasonable time (earlier than quoted). Followed up w/ question onli More

by JenLe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Anderson

May 16, 2023

Autonation Subaru Carlsbad responded

Jen, thank you for your excellent review of Bob Baker Subaru! We're happy to hear that John and Tim were helpful and friendly during your routine maintenance visit! We hope to see you again soon!

May 12, 2023

Dealership Rating
Employee Rating

Bob Baker Subaru staff are very professional, efficient, and very friendly. It was a smooth process from beginning to end. More

by SWEETBONESBREW@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: John Loss

May 15, 2023

Autonation Subaru Carlsbad responded

We're happy you had a five-star experience here and appreciate your great review! Thank you for choosing Bob Baker Subaru!

May 11, 2023

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Employee Rating

I received excellent service from both the service department ( John Loss) and the young fellow in the parts department. More

by ONA6DAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2023

Autonation Subaru Carlsbad responded

We are delighted to hear about the excellent service you received from our team. We take pride in the quality of work that we do here at Bob Baker Subaru, and it's always great to know when our customers leave completely satisfied. Please don't hesitate to reach out if you need anything else! Thank you!

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