John Long

Always friendly, always prompt. Great customer service. Easy to schedule appointments. Very convenient with mobile service Great customer service. Easy to schedule appointments. Very convenient with mobile service More

by LORIRICH2016 Verified Customer Verified Customer

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I cannot say enough good things about my recent experience at Dick Smith Ford in Columbia. From the moment I walked in, I was treated with warmth, respect, and sincere attention to my needs—somethi experience at Dick Smith Ford in Columbia. From the moment I walked in, I was treated with warmth, respect, and sincere attention to my needs—something that is becoming far too rare these days. I want to extend my deepest thanks and sincere appreciation to John Long and Jeff Robinson, who both went above and beyond in making sure I felt valued and well taken care of throughout the entire process. John was knowledgeable, honest, and incredibly patient—he took the time to answer every question without rushing me, ensuring I felt confident in my decisions. Jeff followed through with the same level of professionalism and kindness, making sure everything ran smoothly from start to finish. This level of service is something I’ll never forget. It’s clear that Dick Smith Ford is more than just a dealership—they’re a team of individuals who genuinely care about their customers. Thank you, John and Jeff, for making this such a positive and memorable experience. You’ve earned a customer for life! More

by TIGERSDW Verified Customer Verified Customer

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Very good, pleasant and friendly salesman finance manager. Fully explained features of the truck I purchased manager. Fully explained features of the truck I purchased More

by JAMESDAVISSR1 Verified Customer Verified Customer

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Fast and easy. I was dropping my vehicle off for an oil change and waiting for my ride to get there and they where done before my ride made it. I was dropping my vehicle off for an oil change and waiting for my ride to get there and they where done before my ride made it. More

by CHRISTINBOYD0626 Verified Customer Verified Customer

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Customer service and John Ling are the best . It was not difficult to purchase a car or explain any concerns you have. It was not difficult to purchase a car or explain any concerns you have. More

by SABAUG Verified Customer Verified Customer

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Paxton Boozer and Scott Fairey have helped me numerous times! Always professional and fast! They even service my Toyota and Lexus. times! Always professional and fast! They even service my Toyota and Lexus. More

by willstacey85 Verified Customer Verified Customer

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Good service excellent communication very well taken care of in a timely service thank you very much of in a timely service thank you very much More

by WALLYBILLIE Verified Customer Verified Customer

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