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John Lau
John Lau at Tracy Toyota

John Lau

Finance Manager

Tracy Toyota

2895 N. Naglee Road
Tracy, CA 95304

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3 Reviews
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3 Reviews

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3 Reviews of John Lau

June 26, 2025

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Employee Rating

Deal was handled in a timely and friendly manner with a fair price paid for the vehicle More

by denisegavello
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deepak Bhardwaj

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Jun 27, 2025

Tracy Toyota responded

Thanks so much, Denise! Glad to hear everything went smoothly and that you felt the deal was fair. John and Deepak will be happy to know they made the experience a positive one for you. Appreciate you trusting us — enjoy the new ride!

June 22, 2025

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The staff were very friendly and laid-back. They were helpful and not pushy at all. More

by Wwhsiao3
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Liu, Alberto Casillas

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Jun 22, 2025

Tracy Toyota responded

Wwhsiao3 - Really appreciate the kind words! It means a lot to hear that Al, John, and Bruce made things smooth and low-pressure for you. Bruce definitely went out of his way to make sure you got the exact Rav4 Hybrid you were looking for — even if it meant a trip to SF! Enjoy the new car, and feel free to reach out anytime — we're always here to help.

Jun 22, 2025

Wwhsiao3 responded

I appreciate Bruce going out of his way to get a specific color Rav4 hybrid for me from SF! A great team and very accommodating.

June 21, 2025

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Employee Rating

Overall it was a positive experience , The salesperson, Henry Polack was very knowledgeable and patient. More

by Parwiza
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Polack

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Jun 21, 2025

Tracy Toyota responded

Parwiza - Glad to hear that! Henry and John are great at what they do—happy they made the experience a good one for you. Appreciate you coming in!

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